Internal Medicine Doctors in Provo, UT | Utah Valley ...

Internal Medicine • Provo, UT

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About

Utah Valley Internal Medicine in Provo, UT offers comprehensive adult healthcare including annual physical exams, preventive screenings for heart disease and diabetes, chronic disease management, and lifestyle counseling. The clinic provides on-site lab testing and coordinates care with specialists as needed, accepting Medicare and most major commercial insurance plans.

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Clinic Type

Internal Medicine

Address

395 West Cougar Boulevard, Suite 60, Provo, UT 84604

Phone

(801) 357-7300

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://intermountainhealthcare.org/locations/utah-valley-clinic/internal-medicine

Services Offered

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Team

Stacie M. Glass — PA
Shilpa Kala Sannapaneni — MD
Justin N. Jones — MD

Insurance & Payment

Medicare
Most major commercial insurance plans

Languages Spoken

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FAQs

What is internal medicine?

Internal medicine is a specialty that focuses on the comprehensive health of adults, focusing on prevention, diagnosis, and treatment of adult health conditions.

Do you accept Medicare or commercial insurance plans?

Yes, we accept Medicare and most major commercial insurance plans. If you have questions about your specific plan or benefits, our team can assist in verifying coverage before your visit.

Awards & Accreditations

NCQA recognition as a Patient-Cowered Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Intermountain Health (Dr. Justin N. Jones): 5.0/5.0 (293 ratings, 26 reviews (varies by source up to 313 ratings/29 reviews))
Healthgrades (Dr. Richard Olsen): 4.7/5.0 (9 ratings, 5 written reviews)
Healthgrades (Dr. Bryce Swenson): 4.4/5.0 (7 ratings, 2 written reviews)
Healthgrades (Dr. Reed Parkinson): 5.0/5.0 (3 ratings, 3 written reviews)
Birdeye (Utah Valley Clinic): 3.7/5.0 (122 reviews)

Patients praise

physicians are frequently described as thorough, compassionate, and attentive listeners
patients appreciate providers who take time to explain treatment options and work collaboratively
many doctors receive high ratings for medical knowledge and effective long-term care management
several reports of staff being kind and helpful in specific offices

Common complaints

occasional reports of feeling rushed during appointments
difficulties with appointment scheduling or wait times
some patients report challenges with doctor follow-up or staff responsiveness regarding paperwork/tasks
a few instances of feeling unheard or dismissed by specific providers

"As always, he is attentive and listens while making you feel heard and not rushed. He is compassionate and knowledgeable. He is also very thorough with each and every visit."

— Patient review of Dr. Justin N. Jones

"After 3 years of suffering and visits to many doctors, it was Dr. Parkinson who figured out the cause of my pain. He spent the time it took to finally fix me."

— Patient review of Dr. Reed Parkinson

"Hard to get ahold of, gets mad if you leave multiple voicemails but hardly follows up. Hard to get an appointment."

— Patient review of Dr. Michael Darley

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.