Provo Family Dentistry

Patients praise

• Friendly, welcoming, and professional staff
• Dentists and hygienists are described as caring, gentle, knowledgeable, and thorough
• Patients commonly report clear explanations, willingness to answer questions, and attention to comfort
• Efficient appointments, short waits, reminders, and emergency or urgent-care availability
• Clean, modern, calm office; reviewers mention good experiences for children and anxious patients
• Long-term patient loyalty and recommendations, including patients who continue traveling to the practice after moving

Common complaints

• A small number of reviews allege unnecessary treatment recommendations, high or insurance-uncovered prices, and pressure to spend more
• One complaint alleges a $60 appointment-change fee that was not disclosed when the appointment was changed
• A few older directory reviews describe the office as rude or unprofessional, but these are sparse and dated
• Yelp’s lower rating indicates more mixed experiences than the much larger Google review pool