Provincetown Health Center
Primary Care • Provincetown, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit community health system with three Cape Cod locations, including Provincetown, Wellfleet, and Harwich Port. In Provincetown, OCHS provides comprehensive primary and behavioral health services, pharmacy access, insurance enrollment assistance, and other support to residents and visitors. As the largest local nonprofit employer, OCHS serves about 17,000 patients annually across seven offices, emphasizing accessible care with no one denied service due to inability to pay. OCHS is affiliated with Beth Israel Deaconess Medical Centers and collaborates with Cape Cod Healthcare and local agencies.
Clinic Type
Primary Care
Address
49 Harry Kemp Way Provincetown, MA 02657
Phone
(508) 487-9395
recruitment@outercape.org
Opening Hours
Mon-Fri 8am-5pm; Tue 8am-5pm; Wed 8am-5pm; Thu 9am-6pm; Fri 8am-5pm; Sat 9am-5pm; Sun closed
Emergency Care
After hours: call 911; Cape Cod Hospital emergency nearby at 27 Park St, Hyannis, MA 02601
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours: Mon–Fri 8am–5pm; Tue 8am–5pm; Wed 8am–5pm; Thu 9am–6pm; Sat 9am–5pm; Sun closed. Open 11AM to 3PM on July 3rd in observance of Independence Day; Closing Early at 1PM on July 4th.
How can I reach after-hours clinical advice?
For after-hours clinical advice, please call any of our sites, and you will be transferred to our after-hours clinician answering service.
What is the emergency contact information?
AFTER HOURS: For emergencies call 911. Cape Cod Hospital is located at 27 Park St, Hyannis, MA 02601.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2/5 (198 reviews)
Patients praise
- High quality of care when seen in person
- Professional and helpful individual clinical staff/providers
- Effective follow-up from some providers
Common complaints
- Difficulty reaching staff by phone and long wait times
- Canceled appointments and lack of appointment availability
- Issues with referral processes and lack of communication
- Complaints regarding administrative staff and front desk management
- Frustration with billing, insurance coverage, and urgent care policies
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful... He is an amazing doctor. I an so lucky to have him as my PCP."
— Larry B. (Birdeye Review)"Second star because front desk staff themselves were very professional given the situation... other reviews give the actual service high marks."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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