Encompass Health Rehabilitation Hospital of Princeton
Physical Therapy • Princeton, WV
About
Encompass Health Rehabilitation Hospital of Princeton is an inpatient rehabilitation hospital in Princeton, WV offering physical therapy, occupational therapy, speech therapy, and specialized rehabilitation for stroke, neurological conditions, spinal cord injuries, and orthopedic conditions. The hospital provides three hours of therapy five days per week, 24/7 nursing care, frequent physician visits, and support services including dietitian and pharmacist care.
Clinic Type
Physical Therapy
Address
Princeton, WV
Phone
Toll Free:(800) 253-2164
jamie.boutin@encompasshealth.com
Opening Hours
Not specified
Emergency Care
24/7 nursing care, including nurses who specialize in rehabilitation
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the visiting hours?
8 a.m. - 8 p.m.
Awards & Accreditations
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Encompass Health Facility Website/Aggregator: 8.9/10 (882 reviews (as of source date))
- OpenGovNY/Google-based sources: Mixed (5-star and 1-star reviews) (Not explicitly stated, but includes multiple user-submitted ratings)
Patients praise
- Highly rated physical, occupational, and speech therapy teams noted for effectiveness and kindness
- Many patients and families express gratitude for positive rehabilitation outcomes and compassionate care during recovery
- Clean, welcoming environment and nutritious meal options frequently highlighted by satisfied patients
Common complaints
- Reports of poor staff responsiveness and long wait times for patient needs
- Issues with communication, discharge coordination, and organizational disarray expressed in some reviews
- Allegations of inadequate patient supervision leading to falls and injuries resulting in litigation
- Some third-party performance metrics suggest inconsistent quality-of-care data compared to regional averages
"My mother was there for 21 days and they were so amazing!! The nurses and techs were always so nice and helpful. The therapists were top notch!"
— LocalityBiz user review"80% of the staff are awful. They never come when called. When they finally come to see what's wrong, it takes them over an hour to get what you need."
— OpenGovNY user review"Plaintiff alleged that Encompass... failed to recognize [ ] Kenneda was at high risk for another fall and failed to place measures in place to prevent a fall."
— Legal filing in vLex US case lawSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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