Optima Medical

Primary Care • Prescott, AZ

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About

Primary Care Doctors & Clinic in Prescott, Arizona, located at 743 Miller Valley RD, offers primary care, internal medicine, and family medicine services. The clinic provides annual checkups, illness treatment, chronic disease management, weight loss and management, and COVID-19 testing.

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Clinic Type

Primary Care

Address

743 Miller Valley RD, Prescott, AZ 86301

Phone

(928) 777-9600

Email

info@optimamed.com

Opening Hours

Monday–Thursday 8 a.m. – 5 p.m.; Friday 8 a.m. – 2 p.m. ( Prescott location )

Website

https://optimamed.com/locations/arizona/prescott/

Services Offered

Primary care
Internal medicine
Family medicine
Annual checkups
Illness treatment
Chronic disease management
Weight loss & management
Covid-19 testing

Team

Optima Medical Prescott team — Primary care physicians and internal medicine team

Insurance & Payment

—

Languages Spoken

English

Photos

What Patients Say

Overall sentiment across review platforms: positive

Healthgrades (Dr. Gerald Muncy): 4.6 out of 5 stars (80 reviews)
Healthgrades (Sharon Lee-Roeder): 4.9 out of 5 stars (139 reviews)
Birdeye (Prescott Complete Care): 4.9 out of 5 stars (886 reviews)
Tebra (Grace Swanson): 4.95 out of 5 stars (91 reviews)
Real Patient Ratings (Desiree Welsch): 4.8 out of 5 stars (666 reviews)
Birdeye (Dignity Health, Yavapai Regional Medical Group): 2.8 out of 5 stars (20 reviews)

Patients praise

Providers are frequently described as caring, empathetic, and excellent listeners
Many patients report feeling heard and not rushed during appointments
Staff is often praised for being professional and helpful in many clinics
Some clinics offer convenient same-day appointments or thorough, unhurried visits

Common complaints

Difficulty reaching office staff via phone
Long waits for appointments
Administrative/billing issues or confusion
Perceived impersonal care in some large health systems

"Sharon is the best physician I've ever had! Easy to talk to, listens to your concerns, and explains everything. I never feel rushed with my visits and she shows genuine concern for my health."

— Healthgrades review for Sharon Lee-Roeder

"One of the things I really like about Prescott complete care and Grace is that they don’t double book and that appointments are always on time."

— Tebra review for Grace Swanson

"Have been trying reach them for weeks they don’t return my calls, no one answers the phone, the front office misplaces my information and overall go somewhere else"

— Google review for Prescott Family Practice via Birdeye

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].