Mental Health Services

Mental Health • Poughkeepsie, NY

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About

Mental Health Services in Poughkeepsie, NY provides mental health and substance use services for adults and children through the Dutchess County Department of Behavioral & Community Health and contract agencies. Services include a Partial Hospital Program for intensive treatment, jail-based behavioral health services, Single Point of Access for residential support, care coordination, crisis response, and specialized programs for children ages 5-21 designed to reduce hospitalizations and residential placements.

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Clinic Type

Mental Health

Address

Stabilization Center, 230 North Road, Poughkeepsie, NY

Phone

845-485-9700 (Helpline)

Email

oclark@dutchessny.gov

Opening Hours

24 Hours

Website

https://www.dutchessny.gov/Departments/DBCH/Mental-Health-Services.htm

Emergency Care

Call HELPLINE at 845-485-9700, 24 hours a day, or walk into the Stabilization Center at 230 North Road in Poughkeepsie (845) 486-2849. We’re here 24/7/365 to help connect you to the services you need.

Services Offered

Mental health services for adults provided directly by DBCH and through contract agencies
Partial Hospital Program (intensive mental health treatment)
Jail-Based Services (mental health and substance use services in Dutchess County Jail)
Single Point of Access (SPOA) for supportive residential services for adults with serious mental illness
Children’s Single Point of Access (CSPOA) for ages 5-21
Care management, peer advocacy, housing connections
Individualized Care Coordination
Respite, Skill-Building
Family Support
Intensive In-home Services
Crisis Response
Medicaid Service Coordination for children 5-21
Children Family Treatment Supports and Services (CFTSS) including crisis intervention, community psychiatric supports, psychosocial rehabilitation, family/peer support, youth peer support
Residential Treatment Facility (RTF) application processing for children/adolescents
Referral processes involving parent/guardian and other providers
Single Point of Access connections to resources and services
Help lines and stabilization services
Helpline 845-485-9700 (24/7)
Stabilization Center 230 North Road, Poughkeepsie (845) 486-2849
CSPOA focus on reducing hospitalizations and residential placements
CSPOA services include care coordination, individualized supports, respite, housing, and family services

Insurance & Payment

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Languages Spoken

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FAQs

Mental health services for adults are provided directly by DBCH as well as through our contract agencies throughout the County. What services are offered?

The page states that mental health services for adults are provided directly by DBCH as well as through contract agencies, and mentions programs such as the Partial Hospital Program, Jail-Based Services, and Single Point of Access (SPOA) for supportive residential services.

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Aggregate): 4.7/5 (266)
Google (Aggregate): 4.6/5 (251)
Healthgrades: 2.3/5 (3)

Patients praise

Highly supportive and compassionate individual providers and therapists
Effective therapy techniques for anxiety and life management
Personalized, non-judgmental approach to care
Convenience of remote or flexible scheduling options for some patients

Common complaints

Difficulty scheduling appointments and unresponsive communication
Rudeness and poor professionalism from administrative and nursing staff
Issues with billing, including surprise charges and lack of transparency
Frustration with medication management and pharmacy coordination
Long wait times and feelings of being rushed during appointments
Concerns about the quality of care and intake processes

"WORST BEHAVIORAL HEALTH FACILITY This place will literally have you end up killing yourself , they never answer and the staff upfront is rude along with the Nurse."

— Nuvance Health Medical Practice - Behavioral Health patient review

"I feel like the team here really cares about my mental health and showed that through their attentiveness. Grateful for the work they do and how much my life has improved."

— Inspired Counseling Services LCSW PLLC patient review

"I have never been treated so poorly by a service provider in my life. Genuinely a mess of a practice."

— Hudson Healthy Minds PLLC patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].