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Care New England Medical Group, Portsmouth

Care New England Medical Group

Family Medicine • Portsmouth, RI

Clinic Type

Family Medicine

Address

595 Washington Street, Coventry, RI 02816; 5750 Post Road, East Greenwich, RI 02818; 640 George Washington Highway, Building A, Suite 102, Lincoln, RI 02865; 111 Brewster Street, Pawtucket, RI 02860; 21 Division Street, Pawtucket, RI 02860

Phone

(401) 729-2304 (Family Care Center)

Email

patientserviceline@wihri.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Express Care

Team

  • Care New England Medical Group Family Medicine — Primary Care Clinic
  • Care New England Medical Group Family Medicine — Family Medicine Clinic

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Southcoast Health (Dr. Julie DeLeo): 4.9/5 (695 ratings) (695 ratings)
  • Southcoast Health (Dr. Andrea Bond): 4.9/5 (282 ratings) (282 ratings)
  • Southcoast Health (Dr. Kathleen Zeller): 4.8/5 (134 ratings) (134 ratings)
  • Healthgrades (Sarah Buck-Herdrich, RN): 3.0/5 (14 ratings) (14 ratings)

Patients praise

  • doctors are described as caring, thorough, and attentive listeners
  • staff is frequently noted as professional and friendly
  • high patient trust in established primary care providers
  • effective communication and follow-up care reported by many patients

Common complaints

  • occasional long wait times and delays during appointments
  • difficulties reaching office staff or nurses via phone
  • concerns regarding high staff turnover in some practices
  • strict administrative policies regarding payments and missed appointments

"Dr. DeLeo's office is so professional and everyone is so friendly and I absolutely adore Dr. DeLeo. She takes time, she takes interest, she cares about your health..."

— Southcoast Health Patient Comments

"One downside is that the office seems to have a high staff turnover, which might explain why it's sometimes difficult to reach someone over the phone."

— Healthgrades Patient Review

"Dr Zeller always addresses all my issues and really listens. She is always very thorough."

— Southcoast Health Patient Comments

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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