Primary Care Providers and Clinics in Oregon

Patients praise

• Competent, knowledgeable, and thorough providers
• Staff perceived as caring, attentive, and helpful when accessible
• Good communication, effective listening, and patient-centered care experiences
• Convenience of onsite services (specialists, imaging, labs)

Common complaints

• Difficulty scheduling timely appointments or long wait times
• Staff perceived as rude, dismissive, or unprofessional
• Inconsistent communication, follow-through, or difficulty renewing prescriptions
• Perceived lack of compassion, empathy, or bedside manner
• Frustration with organizational processes, administrative staff, or billing