The Portland Clinic

Otolaryngology (ENT) • Portland, OR • Tigard; Alberty Surgical Center (location mentioned in text) locations

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About

The Portland Clinic's Otolaryngology (ENT) department in the Portland, Oregon area offers specialized care for ear, nose, and throat conditions. Services include endoscopic sinus surgery, septoplasty, tonsillectomy, adenoidectomy, thyroid and parathyroid surgery, head and neck cancer surgery, rhinoplasty, balloon sinuplasty, laryngeal surgery, tracheostomy, and allergy and congestion treatments. The clinic treats conditions ranging from hearing loss and chronic sinus blockage to nasal deformities, balance disorders, and speech impediments.

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Clinic Type

Otolaryngology (ENT)

Address

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Phone

+1503-221-0161

Email

textmsgsupport@tpcllp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.theportlandclinic.com/specialties/otolaryngology-ent/

Services Offered

Otolaryngology (ENT)
Ear, Nose, and Throat care
Endoscopic sinus surgery
Septoplasty
Tonsillectomy
Adenoidectomy
Thyroid and parathyroid surgery
Head and neck cancer surgery
Allergy and congestion prescription treatments
Rhinoplasty
Cosmetic surgery
Tracheostomy
Laryngeal surgery
Balloon sinuplasty

Team

Shelby Topp, MD — MD Otolaryngology (ENT)

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

PDX ENT & Audiology Medical Group (Birdeye): 4.9 out of 5 stars (1,080 reviews)
The Portland Clinic (Otolaryngology): 4.7 out of 5 stars (267 ratings)
Dr. Joshua Schindler (OHSU): 4.9 out of 5 stars (530 ratings, 214 reviews)
Dr. Larry R. Thomas (US News): 5 out of 5 stars (45 reviews)
Dr. Andrew K. Patel (US News): 5 out of 5 stars (75 reviews)

Patients praise

High level of professional expertise and clinical competence
Excellent bedside manner and compassionate listening skills
Clear and thorough explanations of treatment plans and conditions
Effective surgical and procedural outcomes for many patients
Timely and efficient office operations in many instances

Common complaints

Perceived dismissiveness during examinations
Frustration with administrative follow-up, medical record transfers, and communication delays
Disappointment when medical outcomes did not meet pre-procedure expectations
Occasional reports of unhelpful or inadequately trained support staff

"Dr. Furr is a really amazing doctor. His bedside manner is fantastic. I’ve always felt comfortable talking to him candidly about my concerns."

— PDX ENT & Audiology Medical Group review

"He was so dismissive and checked out. He quickly peeked in each ear then sat back in his chair, shrugged his shoulders and said 'yeah, I don't know. Everything looks normal'."

— Dr. Justin Rufener review

"Dr Shiley is a kind and compassionate listener. He is meticulous and gentle... My surgery was uneventful. I had a pain prescription but no pain."

— Dr. Samuel Shiley review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.