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Eye Associates for New Mexico, Portales

Eye Associates for New Mexico

Optometry • Portales, NM • Since 1976 • Multiple locations across New Mexico ( Albuquerque, Farmington, Los Alamos, Los Lunas, Rio Rancho, Roswell, Santa Fe, Santa Fe Rodeo Park, and others) locations

About

Summary for your query "Locations | Eye Associates for New Mexico Portales": - Eye Associates of New Mexico operates 4 offices in the United States, with a primary location in Albuquerque, NM. - Current listed address: 5757 Harper Dr NE, Albuquerque, NM 87109, United States. - The page indicates multiple mentions of the Albuquerque location but does not show a Portales, NM office. - If you’re specifically seeking a Portales location, this site does not list one; it highlights Albuquerque as the main hub and multiple clinics statewide (total 4 offices). For Portales-specific care, consider contacting the Albuquerque offices or checking for updates on the official site.

Clinic Type

Optometry

Address

4411 The 25 Way NE, Suite 325, Albuquerque, NM 87109; 5757 Harper Dr NE, Albuquerque, NM 87109; 5200 Eubank NE, Suite A-4, Promenade Center, Albuquerque, NM 87111; Retina Center locations listed separately; additional locations in Farmington, Los Alamos, Los Lunas, Rio Rancho, Roswell, Santa Fe, Santa Fe (Rodeo Park), and others per site

Phone

(888)393-7669

Email

—

Opening Hours

Clinic Hours of Operation: Monday-Friday 7:00am – 5:00pm; Optical Shop Hours: Monday-Friday 8:30am – 5:00pm (times vary by location)

Telehealth

Available? (no explicit statement found)

Services Offered

  • optometry
  • ophthalmology
  • cataract surgery
  • lasik (eye surgery)
  • retina care
  • eye exams
  • contact lens services
  • ocular health
  • refractive surgery
  • treatment for glaucoma

Technology & Equipment

  • PanOptix lens (as referenced in links)
  • IOL options
  • Lasik technology (iDesign)
  • Evo Visu technology
  • refractive surgery options
  • lasik glossary
  • lasik cost info

Team

  • Eye Associates for New Mexico team, Optometry/Ophthalmology specialists (as a practice) — Clinic/Practice

Insurance & Payment

  • Insurance information page referenced but not specified in text

Not explicitly listed in page text

credit card, debit card, cash, check, online payments, Make a payment page linked in extras, Financing options page linked in extras

Languages Spoken

  • English

FAQs

Do you have any FAQs about Lasik or eye care?

The page excerpts show multiple service areas but no explicit FAQs listed in the provided text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau: Not BBB accredited; 11 complaints noted (11 complaints)
  • Yelp: 2.2 out of 5 stars (243 reviews)
  • Birdeye (Aggregate): 4.7 out of 5 stars (aggregate) (4,007 reviews)

Patients praise

  • Knowledgeable and professional doctors
  • Clean and welcoming clinic environments
  • Clear explanations during appointments for many patients
  • Friendly and attentive staff reported by some patients
  • Well-organized care in certain locations

Common complaints

  • Long wait times for appointments and glasses orders
  • Poor customer service and communication difficulties
  • Difficulty getting follow-up calls or reaching staff
  • Mixed experiences with prescription accuracy
  • Instances of perceived staff rudeness or indifference

"I was refered there by my ophthalmologist with a retinal tear that he said needed to be treated immediately. They "reviewed" my referal and told me I could be seen next Tuesday."

— Birdeye review (Rio Rancho location)

"Horrible experience, VERY LONG wait time for glasses, poor costumer service... after a wrong prescription and 2 very long wait for glasses from their shop I STILL don't have my glasses."

— BBB consumer complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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