Middletown Medical

Orthopedics • Port Jervis, NY

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About

Middletown Medical, PC is a multi-specialty medical practice based in Middletown, NY, with 3 U.S. offices. Key leadership includes Founder/Chief Medical Officer Rajan Gulati and Director of Diabetes Education Shelly DeHaan. The organization operates primarily in the United States, with some international talent distribution (India, Kuwait, Philippines). Services cover medical specialties and urgent care, focusing on comprehensive patient care in a warm environment. Current open positions include an X-Ray Tech and a Nephrology Nurse Practitioner. Notable corporate updates include partnerships with Honest Medical Group and Circuit Clinical to enhance provider and patient experiences. offices are in Middletown (NY) and Middletown, Delaware.

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Clinic Type

Orthopedics

Address

Port Jervis, NY (Port Jervis location)

Phone

845-856-7781

Email

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Opening Hours

Monday – Friday 8:00 am – 8:00 pm; Saturday 8:00 am – 1:00 pm; Sunday 8:00 am – 1:00 pm

Website

https://middletownmedical.com/port-jervis/

Services Offered

Orthopedics
Primary Care
Care for hand and upper extremity
Sports medicine (implied by orthopedic focus)
Manipulative Medicine (certification)

Team

Kaitlyn Simpson, Board-certified by the American Osteopathic Board of Family Physicians in Family Medicine; pediatric and adult family medicine; Manipulative Medicine certification (as per excerpt) — DO
Imad Abushahin, Orthopedic Surgeon specializing in hand and upper extremity; Sports Medicine Fellow experience; Jordanian Board Certified in Orthopedic Surgery; licensed in NY, OH, KY — MD

Insurance & Payment

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Languages Spoken

English

Current Offers

New patient offer

FAQs

What services does Dr. Kaitlyn Simpson provide in Primary Care?

Dr. Simpson provides full spectrum Primary Care services including adult and pediatric well and sick visits, women’s annual health visits, and Osteopathic Manipulative Treatment.

Social Media

Twitter Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Port Jervis Office): 4.7/5 (Not explicitly specified as a total count, but based on multiple user reviews)

Patients praise

Compassionate and professional medical care from some doctors and nurses
Efficient and prompt service reported by some patients
Friendly, helpful, and polite front desk and support staff in many instances
Thoroughness in examinations and testing

Common complaints

Long wait times, sometimes exceeding an hour
Inconsistent bedside manner among some staff
Logistical and administrative frustrations, including unorganized insurance and paperwork procedures

"The NP couldn't have been better. Concerned, thorough and followed up on Saturday. Ditto the X-ray and CT tech. Pleasent experience."

— Patient review for Port Jervis Urgent Care (Middletown Medical)

"Debbie did my labs. AMAZING! I have horrible veins. They move, collapse, etc. Debbie got it first shot, no fishing around, no sticking multiple times, NO pain."

— Patient review for Middletown Medical (Port Jervis)

"Overall, while core medical services receive acknowledgment for expertise in specific cases, logistical frustrations underscore areas needing improvement."

— Summary analysis for Port Jervis Urgent Care (Middletown Medical)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].