Texas State Optical
Vision Care • Port Arthur, TX
About
Texas Optical (Texas State Optical, TSO) is a Houston-based medical practice group offering vision care and vision-benefit services. Key points: - Services: Vision exams, eyewear, and vision plans/benefits; tools to find doctors, book appointments, and live chat support. - Headquarters: Houston, TX, with 5 offices nationwide (including locations in Houston and San Antonio); primary presence in Texas. - Contact: Office email officeadmin@tso.com; phone 1-713-953-7600.
Clinic Type
Vision Care
Address
8700 Central Mall Drive, Port Arthur, TX 77642
Phone
(409) 722-6141
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Opening Hours
Weekdays 9:00 AM – 5:30 PM; Saturday Closed; Sunday Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Credit/debit cards, Cash, Financing available, Book an appointment online
Languages Spoken
FAQs
New Patient Online Forms
Insurance And Payment Information
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated review platforms: 4.2/5 (156 reviews (aggregated))
Patients praise
- Professional, attentive, and knowledgeable optometrists/doctors
- Thorough and comprehensive eye exams
- Efficient appointment processes and short wait times for some patients
- Friendly and helpful staff in clinical roles
Common complaints
- Unprofessional or rude behavior by front desk staff
- Perceived poor customer service over the phone
- Long wait times or issues with appointment scheduling/paperwork
"The 2 ladies at the front desk that checked people in and answered the phone... were making fun of the people calling in on the phone and belittling them and other customers in front of me... The doctor was very nice, professional, and apologetic."
— Customer review on aggregated platform"Best office ever. The doctor is phenomenal. She listens to your concerns and explains everything. Patient service is top notch. Every single employee made me feel welcome."
— Texas State Optical website testimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stanton Optical Expands to Port Arthur, TX — Aug 29, 2025
- Texas State Optical, Inc. Announces New Leadership as the Organization Celebrates 90 Years Date | INVISIONMAG.COM — Mar 31, 2026
- Texas State Optical Briargrove Provides Comprehensive Eye Care and Vision Solutions as a Trusted Optometrist in Houston — Oct 2, 2025
- Houston Optometrist, Texas State Optical Champions, Provides Comprehensive Eye Care Services in TX — Oct 2, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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