CHRISTUS Trinity Clinic
Pediatrics • Port Arthur, TX
About
CHRISTUS Trinity Clinic in Port Arthur, TX offers family medicine and pediatric primary care, including annual physicals, chronic disease management, internal medicine, physical therapy, and sports physicals. The clinic accepts most major insurance plans including Medicare and CHRISTUS Health Plan, and offers virtual appointments for new and established patients.
Clinic Type
Pediatrics
Address
Trinity Clinic Port Arthur, Port Arthur, TX
Phone
409-982-6461
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Opening Hours
Mon-Fri 7:30 a.m. - 4 p.m.
Telehealth
Schedule a Virtual Visit; Virtual Care visits are available
Emergency Care
For life threatening emergencies, please call 911.
Services Offered
Team
Insurance & Payment
However, it is the responsibility of each patient to check with your individual insurance to confirm that our clinic is within your plan's network.
AblePay subscription-based 0% interest payment options
Languages Spoken
FAQs
Are Virtual Appointments available?
Virtual Appointments are available; new patients welcome.
What is the insurance policy?
Most major insurance plans are accepted, including Medicare and CHRISTUS Health Plan; patients should verify network coverage with their insurer.
How can I access my health records or schedule visits online?
MyCHRISTUS allows you to access health records, view test results, manage billing, request prescriptions, and schedule visits, including virtual visits.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. William Pickard): 3.5 out of 5 stars (14 reviews)
- Healthgrades (Dr. Tracie Updike): 4.7 out of 5 stars (30 reviews)
- U.S. News & World Report (Dr. William Pickard): 4.9 out of 5 stars (overall quality of care) (24 reviews)
Patients praise
- Many patients praise individual physicians for being thorough, good listeners, and professional
- Positive feedback on virtual appointments and follow-up care
- Some patients appreciate staff who go above and beyond to assist with complex needs like specialist referrals
Common complaints
- Reports of rude, careless, or condescending staff, including receptionists and managers
- Complaints about long wait times (both in-office and on the phone)
- Occasional concerns regarding treatment approach or bedside manner
"The receptionist and manager were both rude and very careless about my situation. The doctor and nurse are great."
— Healthgrades patient review"Dr. updike is a very good listener and that she is very thorough"
— Healthgrades patient review"Outside of the long wait times when calling the clinic. Everything else is great."
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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