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Gulf Coast Health Center, Port Arthur

Gulf Coast Health Center

Pediatrics • Port Arthur, TX • Since 1987

About

Gulf Coast Health Center, Inc. is a nonprofit Federally Qualified Health Center serving Southeast Texas (Jefferson, Hardin, Orange, Newton, Jasper Counties) for 30+ years. Based in Port Arthur, TX, it provides affordable, comprehensive care across primary medical, dental, behavioral health, substance abuse, vision, and related services. The organization operates 6 offices in the region, including its Port Arthur headquarters at 2548 Memorial Blvd. Key facts: - Founded: 1987; Type: Private nonprofit FQHC - Location: Port Arthur HQ; additional offices in Silsbee, Orange, and Port Arthur - Services: Primary care, pediatric, women's health, internal medicine, behavioral health, dental, pharmacy, substance abuse - Contact: gchcmain@gulfcoasthc.org; 409-983-1161 If you’re looking specifically for “West-Side Port Arthur,” this center’s Port Arthur locations includes the Memorial Blvd. site, which serves as the main hub for care in the Port Arthur area.

Clinic Type

Pediatrics

Address

601B Rev. Ransom Howard, Port Arthur, TX 77640

Phone

(409) 983-1161

Email

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Opening Hours

Monday – Friday 8AM – 5:00PM

Telehealth

https://gulfcoasthc.org/telehealth/

Services Offered

  • pediatrics
  • adult care by appointment

Insurance & Payment

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Languages Spoken

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FAQs

Office Location & Contact

601B Rev. Ransom Howard Port Arthur, TX 77640; Phone: (409) 983-1161; secondary phone: (409) 982-0978.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Demandforce (Gulf Coast Health Center - West-Side): 4.5/5 stars (66 reviews)
  • Real Patient Ratings (Elite Women's Healthcare): 4.8/5 stars (1,844 reviews)
  • Healthgrades (Dr. Tracie Updike): 4.7/5 stars (30 reviews)
  • Birdeye (Ashley Walters, NP): 5/5 stars (280 reviews)
  • Birdeye (Texas Primary Care): 4.3/5 stars (20 reviews)

Patients praise

  • Specific providers praised for being knowledgeable, attentive, and caring
  • Some staff members noted as professional and respectful
  • Efficient and positive experiences reported by some patients at certain facilities
  • Some facilities described as clean and well-maintained

Common complaints

  • Long wait times for appointments and in the waiting room
  • Reports of rude, unhelpful, or dismissive front desk/administrative staff
  • Difficulty with appointment scheduling and communication
  • Perceived lack of care or attention from some staff members
  • Issues with prescription management or follow-up procedures

"The Doctor was the only reason I gained control of the anger i had..She was very professional, polite and expressed her apologies for the delay.. SO TO THE DOCTOR ,(THE DOCTOR ONLY!) THANK YOU"

— Demandforce review regarding Gulf Coast Health Center West-Side

"Awful customer service, I DO NOT RECOMMEND COMING HERE... The workers here speak to you like a dog... The longest wait for an appointment, the longest wait in the waiting room, and the longest wait in the doctor's office."

— LocalityBiz review regarding Gulf Coast Health Center

"I arrived having stroke symptoms... I was brushed off... I never even got called back. I was completely dismissed."

— LocalityBiz review regarding The Medical Center of Southeast Texas ER

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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