Portneuf Medical Center

Primary Care • Pocatello, ID • Since 1907 • 2+ locations

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About

Portneuf Medical Center (Portneuf, Pocatello, ID) is a comprehensive regional healthcare system offering primary and specialty services. Key points relevant to your query: - Location: Headquarters and main campus in Pocatello, Idaho (4 US offices listed; main address 777 Hospital Drive, Pocatello, ID 83201). - Services: Primary and specialty care through Portneuf Medical Group; broad range of medical services, including cardiology, orthopedics, cancer care, obstetrics (RN/Labor & Delivery), and diagnostic imaging. Also offers virtual care and patient support. - Care leadership and facilities: Level II Trauma center with a Level III NICU, adult ICU, and a focus on quality and safety. Home to Portneuf Heart and Vascular Institute and Portneuf Cancer Center. - Careers and recruitment: Active hiring for multiple clinical roles (e.g., physicians, RNs, MAs, therapists), indicating ongoing patient care capacity. - Community and education: Engages in community classes/events and participates in medical staff education. - Portneuf Medical Group (the system’s primary care pathway) is the recommended starting point for locating PCPs affiliated with Portneuf in Pocatello. - For precise provider names, specialties, and to book a visit, visit Portneuf.org and navigate to Portneuf Medical Group or Primary Care directories, or contact the hospital’s patient services/medical staff office.

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Clinic Type

Primary Care

Address

Portneuf Primary Care at Northgate, 2850 Olympus Drive, Pocatello, ID 83201; Specialized Family Medicine, 151 N 4th Avenue, SE BPocatello, ID 83201

Phone

208-239-1000

Email

Providerrecruitment@ardenthealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.portneuf.org/services/primary-care/

Services Offered

Primary care
Family medicine
Preventive care
Health screenings
Newborn and well-child care
Chronic disease management
Diabetes care
Heart disease treatment
Hypertension management
Immunizations
Flu shots
Allergy injections
IUD placement and removal
Joint injections
Minor surgery (including vasectomy and circumcision)
Lab services
Physical exams for sports/school/summer camp
Palliative care
Biopsy and excision of skin lesions
Depression or anxiety treatment
Ongoing care of chronic problems
Routine care for women (Pap smears, pelvic and breast exams)
Treatment of complex and long-term medical conditions
Acute care for short-term illness
Annual health evaluations
Employment physicals
Intrauterine device related services
Incision and drainage of abscesses
Newborn care
Well-child care

Insurance & Payment

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Insurance, Self-pay, Medicare, Medicaid

Languages Spoken

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Current Offers

New patient specials or offers

FAQs

What services are offered at Portneuf primary care?

A range of primary care and family medicine services including preventive care, chronic disease management, immunizations, and minor procedures.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Portneuf Medical Center Provider Portal (Dr. Luis Fernandez): 4.9/5 (564)
US News (Dr. Jordan L. Bailey): 5/5 (47)
US News (Dr. Richard M. Maynard): 3/5 (52)
US News (Portneuf Medical Center Hospital-wide): 3/5 (Not explicitly listed (aggregate))

Patients praise

High patient satisfaction reported for many individual primary care providers
Doctors praised for thoroughness, empathy, and strong listening skills
Efficient and friendly office staff identified in many positive reviews
High levels of trust in medical expertise for established family physicians

Common complaints

Reports of low hospital room cleanliness ratings
General patient experience scores slightly lower than national averages for some metrics

"Dr. Fernandez was extremely thorough by closely listening to my issues and discussing potential courses of treatment. He was very thoughtful in ensuring I was part of the decision making on health treatments."

— Portneuf Medical Center Patient Review

"Incredible listener, genuinely empathetic, and considers all the possibilities. Up to date with new medicine. His staff is as good as they get!"

— Healthgrades Patient Review for Dr. Travis Nielsen

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Portneuf Medical Center goes out of network with Regence BlueShield of Idaho | Local | idahostatejournal.com — Jun 15, 2026
Portneuf Medical Center shares what you need to know this Hernia Awareness Month | Community | idahostatejournal.com — Jun 10, 2026
Contract issues between Portneuf Medical Center and Regence BlueShield of Idaho could cost 5,700 patients their health care - LocalNews8.com - KIFI — May 6, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.