West Family Medicine

Family Medicine • Pocatello, ID

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About

West Family Medicine is a family medicine clinic in Pocatello, Idaho offering comprehensive healthcare for all ages, including pediatrics, adult care, dermatology, orthopedics, birth control, vasectomy, and aesthetic treatments like CoolSculpting and laser services. The clinic provides preventive care, chronic disease management, and specialized treatments through a patient portal for appointments, prescription refills, and medical records access.

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Clinic Type

Family Medicine

Address

1133 Call Creek Drive Suite A, Pocatello, Idaho 83201

Phone

208-232-1000

Email

westfamilymedicine@msn.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://westfamilymedicine.com/

Telehealth

Available online scheduling/v2 for appointments

Services Offered

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Insurance & Payment

Aetna
Blue Cross
Blue Shield
HMA
Cigna
Select Health
United Healthcare

We participate with most insurance companies; some plans not offered in local market may not be accepted. Verify with office/your insurer.

Pay online, Pay Bills online, Pay bills securely online, Online portal payments

Languages Spoken

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FAQs

Request Appointments

Our portal lets you request appointments online.

Request Refills

Easily request prescription refills.

View Records

Access your medical records through the patient portal.

Pay Bills

Quickly and securely pay your medical bills online.

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: very positive

West Family Medicine Official Website: 4.91/5 (833)
Birdeye: 4.9/5 (867)
U.S. News & World Report (Dr. Brandon A. West): 5/5 (45)

Patients praise

Friendly and knowledgeable staff and providers
Physicians who take time to listen to concerns
Compassionate and expert healthcare
Personalized care for patients of all ages

Common complaints

Specific complaints are not prominently featured in available online public review summaries, which reflect high satisfaction.

"Dr West is an excellent physician. He is kind, and willing to take the time to listen to your concerns. He also follows up with the best care for your needs."

— West Family Medicine Website

"I so appreciate the great care I receive at West Family Medicine. The Staff is amazing and I trust my Health in their hands."

— West Family Medicine Website

"I love my NP Shayna at west family medicine :) she's very personable and feel like she genuinely listens to me"

— Facebook Group: Life in Pocatello

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.