Oak Mountain Dental

Private practice • Pocatello, ID • Since 2013

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About

Oak Mountain Dental is a small family dentistry practice based in Pocatello, Idaho (founded 2013). Services include cosmetic and restorative dentistry such as veneers, bonding, implants, bridges, crowns (including same-day crowns), dentures/partials, root canal, gum treatment, sleep/sedation dentistry, Botox, and teeth whitening.

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Clinic Type

Private practice

Address

135 Warren Ave., Pocatello, ID

Phone

208-237-6453

Email

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Opening Hours

Mon 8am – 5pm; Tue 8am – 5pm; Wed 8am – 7pm; Thu 8am – 5pm; Fri 8am – 2pm

Website

https://oakmountaindental.com/

Services Offered

Six Month Smiles
Cosmetic Dentistry
General and Family Dentistry
New Patients

Team

Dr. Jake R. Richards — Pocatello Dentist
Dr. Mitch J. Driscoll — Pocatello Dentist
Dr. Brandon Call — Dentist

Insurance & Payment

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Languages Spoken

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Current Offers

NEW PATIENTS

FAQs

NEW PATIENTS

Get a free teeth whitening or $100 credit towards dental care.

Photos

What Patients Say

Overall sentiment across review platforms: positive

Patients praise

Friendly, welcoming, and professional staff
Gentle and thorough hygienists (especially Paige)
Knowledgeable and caring dentists (Dr. Richards, Dr. Driscoll, Dr. Call)
Clean, organized, and beautiful office environment
No pressure to buy unnecessary treatments
Patients feel like family; comfortable and stress-free experience
Dentists explain procedures clearly and answer questions patiently
Quick and efficient service with timely appointments

Common complaints

Billing and insurance issues: patients report surprise bills, down-coding, and insurance not paying expected amounts
Rude or unhelpful front desk staff in some instances
Communication problems: patients feel lied to about costs
One Yelp reviewer (2021) said the business 'lacks in communication' and 'treats its customers like garbage'

"Paige did a great job cleaning. She was gentle!! Dr Brandon is a great dentist and the front desk staff are wonderful too!"

— Vitals (May 14, 2025)

"You can't go wrong with any of the doctors. We love them all. And the rest of their staff is caring and professional. As much as I hate going to the dentist, I LOVE OAK MOUNTAIN DENTAL."

— Vitals (January 10, 2025)

"The office staff is rude. They lied to me about cost and submitted wrong coding to my dental insurance to get more money out of me. That is called down coding and not legal. When I called to straighten this situation out Pablo at the front desk told me I was rude and refused to let me talk and kept talking to me in a patronizing voice and cutting me off. Do better Oak Mountain. You have a bunch of incompetent rude employees. This is the worst customer service I have ever dealt with."

— Vitals (March 13, 2023)

Synthesized from public review platforms as of Nov 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of November 10, 2026. Own this clinic? Claim or correct this listing.