Primary Care in Plano, TX

Family Medicine • Plano, TX • Multiple in Plano, TX area locations

Home/Plano/Family Medicine/Primary Care in Plano, TX

About

Book appointment Call clinic Visit website Get directions

Clinic Type

Family Medicine

Address

Plano, TX (primary care clinics)

Phone

469.800.2000

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/plano-tx/primary-care

Services Offered

Primary Care
Family Medicine
Preventive Care
Immunizations
Annual Physicals
Chronic Disease Management
Sore Throat/Cold/Flu Care
Back Pain/Injuries
Mammograms
Colorectal Screenings
Travel Medicine
Back-to-school/occupational health services

Technology & Equipment

Walk-in hours where available
Primary Care clinics in Plano, TX

Team

Baylor Scott & White Primary Care - Plano area — Location / Clinic

Insurance & Payment

—

Languages Spoken

English

FAQs

What services does a PCP provide?

Annual physicals, immunizations, new prescriptions, management of common illnesses, preventive care and chronic condition monitoring.

What is family medicine?

Family medicine is a medical specialty focused on comprehensive health care for people of all ages, emphasizing ongoing, preventive care and treating a wide range of conditions.

How to find a primary care doctor

Use the Find Care tool to locate primary care providers near you or contact your Baylor Scott & White location for assistance.

What is a primary care provider?

A primary care provider (PCP) is a clinician who coordinates your ongoing health care, manages preventive services, and refers to specialists as needed.

How to find a primary care physician who offers video visits?

Look for physicians who offer telehealth or video visit options in the Find Care tools or on the provider profile pages.

Awards & Accreditations

Awards - Baylor Scott & White (general)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

TX Primary Care Plus: 4.93/5 (54)
Dr. Swati Namburi (Healthgrades): 4.9/5 (371)
Dr. Heather Akins (Healthgrades): 3.7/5 (43)
Dr. Chong Liu (Healthgrades): 2.6/5 (40)
North Texas Internal Medicine Specialists: 4.94/5 (982)
Village Medical at Walgreens (Birdeye/Google): 4.8/5 (645)

Patients praise

thorough and proactive clinical care
compassionate, patient-focused bedside manner
ease of scheduling appointments in some clinics
effective communication and explanation of diagnoses
staff helpfulness and professionalism in certain practices

Common complaints

billing errors and administrative confusion
difficulties getting timely prescription refills
long wait times at offices despite appointments
feeling rushed during consultations
rigid scheduling or intake policies

"Dr. Madhav was very kind, patient, and knowledgeable. He spent a lot of time getting to know my mother's medical history and getting to know her."

— TX Primary Care Plus patient testimonial

"NP Stacey Maddox is awesome! I moved here from out of state and dreaded finding a new primary care center. She listens, she understands, I feel no judgement and she has solutions and things to try."

— North Texas Internal Medicine Specialists patient testimonial

"However the billing is pretty messy. Once they didn't send the correct info to the Quest for annual check up, I ended up calling them and Quest lab at least 3 or 4 times to fix that."

— Dr. Chong Liu patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.