Pediatric Primary Care - Pittsburgh

Patients praise

• Many individual pediatricians are highly rated for being compassionate, attentive, and knowledgeable
• Patients often appreciate when providers take time to listen to concerns and explain treatments clearly
• Providers who build strong, long-term relationships with patients are frequently praised
• Inclusive practices, such as LGBTQIA+ affirming training, are available and noted by providers

Common complaints

• Complaints regarding administrative staff, including rudeness and poor communication
• Frustration with appointment scheduling, long wait times, and rigid check-in policies
• Concerns about billing practices, including issues with insurance and perceived overbilling
• Difficulty with medical record transfers and inter-office communication
• Disagreements with office policies regarding vaccinations and perceived pressure
• Reports of perceived decline in personalized care and patient-provider connection following practice changes or buyouts