Pine Ridge Service Unit

Emergency Medicine • Pine Ridge, SD

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About

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Clinic Type

Emergency Medicine

Address

—

Phone

605-226-7581

Email

michele.muir@ihs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ihs.gov/greatplains/healthcarefacilities/pineridge/

Services Offered

Emergency Medicine

Insurance & Payment

—

Languages Spoken

—

Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Federal/CMS-based reporting platforms: 48% recommendation rate (SeniorHealthDatabase) (93 surveys reported)
MedicalRecords.com: 4.9/5 stars (15 reviews)

Patients praise

occasional reports of professional and proficient care in the ER
some patients express gratitude for specific interactions

Common complaints

long emergency room wait times
reports of medical negligence and misdiagnosis
concerns regarding staff professionalism and bedside manner
claims of inadequate communication from medical staff
perceptions of poor facility management including nepotism and cronyism
patient reluctance to seek care due to lack of trust

"My son sat in ER for over 5 hours today before seeing anyone. Then ended up leaving with out his script... after sitting there very very sick for 8 hours he gave up and came home to try and rest."

— MedicalRecords.com review

"I don’t go to the hospital. I don’t believe in it, and if I’m going to be sick, I’m going to be sick. I would rather not go."

— Patient quoted in investigative reporting

"I was seen in the ER here recently and couldn’t have asked for better care. Personable, professional, and proficient nurses, coupled with a doctor who was timely and able to put my situation in plain language."

— MedicalRecords.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].