Black Hills Orthopedic & Spine Center
Orthopedics / orthopedic injury & pain clinics • Pierre, SD • Rapid City, Gillette, plus satellite locations in Hot Springs, Philip, Spearfish, Mitchell, Chadron, Newcastle, Williston, Dickinson, Buffalo locations
About
Black Hills Orthopedic & Spine Center provides pain management and orthopedic care in Rapid City, South Dakota and Gillette, Wyoming, with satellite locations across the region. Board-certified pain medicine doctors offer interventional pain management, ultrasound-guided injections, and treatment for acute and chronic pain conditions. The clinic also operates orthopedic urgent care with walk-in availability at main offices in Rapid City and Gillette.
Clinic Type
Orthopedics / orthopedic injury & pain clinics
Address
Rapid City, South Dakota; Gillette, Wyoming (main offices in Rapid City, SD and Gillette, WY)
Phone
(605) 341-1414
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Opening Hours
Rapid City Hours: Monday – Friday: 9:00 a.m. – 7:00 p.m. Saturday – Sunday: 9:00 a.m. – 2:00 p.m. Gillette Hours: Monday – Friday: 8:00 a.m. – 5:00 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the contact number to consult with a pain management doctor?
Please request an appointment online or call (605) 341-1414.
Where are the main offices located?
Main offices in Rapid City, South Dakota, and Gillette, Wyoming.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- PainClinics.com (Dr. Tyler A. Ptacek): 4.9/5 (343)
- PainClinics.com (Monument Health Pain Management): 4.9/5 (694)
- Sanford Health (Dr. Trevor Anderson): 4.7/5 (826)
Patients praise
- Compassionate and attentive care from doctors and medical providers
- Effective pain management and personalized treatment plans
- Professional and friendly atmosphere reported by many patients
- High patient satisfaction ratings for specific providers
Common complaints
- Difficulties reaching clinics via phone (long wait times, voicemails)
- Concerns regarding billing practices and insurance information accuracy
- Reports of rude or uncompassionate behavior by some administrative or medical staff
"Dr Ptacek is an amazing pain management provider. He takes time to listen to his patients and will keep trying to find the source of your pain, if not evident. Dr Ptacek and his team are highly compassionate."
— PainClinics.com patient review"Many patients praise the caring nature of the team, highlighting their concern and genuine effort to help manage pain effectively. ... Some customers note difficulties in reaching the clinic via phone, often encountering voicemail which hampers timely communication."
— Wheree review summary for Monument Health Pain Management"The front desk staff told me they accepted my insurance and charged me a copay. I then find out that they did NOT accept my insurance and I in turn got slammed with a huge bill."
— TrustReviewers.com review regarding Black Hills Orthopedic & Spine CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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