Gastroenterology in Phoenix, AZ
Gastroenterology • Phoenix, AZ
Clinic Type
Gastroenterology
Address
1441 North 12th Street, Floor 2, Phoenix, AZ 85006
Phone
602-521-5180
Privacy@BannerHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If you are experiencing chest pain, shortness of breath, or other life-threatening conditions, please call 911 or go to the ER. For non-emergency care and earlier availability, consider scheduling with a Banner Urgent Care.
Services Offered
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Team
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades/Vitals: 4.6 out of 5 (8-10 reviews (sample))
- Banner Health internal portal: 4.9 out of 5 (354 ratings)
- WebMD Care: 5.0 out of 5 (56 ratings)
Patients praise
- Strong communication skills, including thorough explanations of procedures and care plans
- Personable, caring bedside manner and attentive listening
- Confidence in clinical expertise and procedure outcomes (e.g., colonoscopies/endoscopies)
- Professional, organized, and helpful office staff at highly-rated practices
Common complaints
- Difficulty obtaining prescription refills and follow-up communication
- Long wait times for appointments and medical authorization (e.g., prior authorizations)
- Perceived lack of empathy, unprofessionalism, or patronizing behavior from some providers/staff
- Concerns regarding office organization and communication lapses
"Dr. Randolph takes his time when he talks to you; he does not rush through the appointment like most doctors do. He listens with an intent to learn what is going on with you and asks probing questions. He is kind and thoughtful."
— WebMD Review"If I could give 0 or negative stars I would. The disrespect is about the only device I have received from this place. I've been under their care for almost a year and they have done nothing but, cause me anxiety, lie to my face, not do their job and cancel my appointments without my consent."
— LocalityBiz Review"Dr. Liu is an exceptional doctor who provides knowledgeable, professional care with compassion and intelligence. I couldn't be happier with a doctor."
— Banner Health Patient PortalSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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