Primary Care Plus
Primary Care • Phenix City, AL
About
Primary Care Plus in Phenix City, Alabama, located off US HWY 280/431N near IHOP, provides primary care and urgent care services for individuals and families. The clinic offers annual wellness exams, chronic disease management, preventive care, vaccinations, same-day urgent care, on-site lab testing, and treatment for seasonal illnesses including flu and COVID-19. They treat children ages 2 and older and accept major insurance plans including Aetna, Blue Cross and Blue Shield, Cigna, Medicaid, Medicare, and TriCare.
Clinic Type
Primary Care
Address
7 Windsweep Court, off US HWY 280/431N, Phenix City, Alabama, near IHOP
Phone
334.297.5555
mymail@mailservice.com
Opening Hours
Monday–Friday 8:00 AM–8:00 PM; Saturday 10:00 AM–2:00 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
Yes, we accept major insurance plans including Aetna, Blue Cross and Blue Shield, Cigna, Medicaid, Medicare, and TriCare
Appointments preferred, Walk-ins welcome (same-day urgent care)
Languages Spoken
FAQs
What ages do you treat?
Children 2 years of age and older.
Is an appointment required?
Appointments are preferred; not required for urgent care.
What are your hours of operation?
We are open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday from 10:00 AM to 2:00 PM.
How can I schedule an appointment?
To schedule an appointment, call us at 334.297.5555 or CLICK HERE to schedule online.
Do you accept insurance?
Yes, we accept major insurance plans, including Aetna, Blue Cross and Blue Shield, Cigna, Medicaid, Medicare, and TriCare.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Piedmont Physicians at Riverchase): 4.6 out of 5 stars (97 reviews)
- Healthgrades (Dr. Bradley Carden): 4.6 out of 5 stars (52 reviews)
Patients praise
- Compassionate and attentive bedside manner from physicians and medical staff
- Friendly, professional, and welcoming office environment
- Efficiency and generally low wait times for urgent care services
- Clean and comfortable facilities
- Effective and quick referrals to specialists when needed
Common complaints
- Difficulty with administrative and office support (e.g., referral errors, slow response times, scheduling issues)
- Reports of feeling rushed or that concerns were not fully addressed during appointments
- Unfriendly or uninviting interactions with some front-desk staff
- Feeling pressured into unnecessary testing or services
"An Excellent Family Physician, unfortunately he does not have the staff needed to support him... multiple calls are required to contact the office and forget about call backs, prescriptions will not be confirmed... Horrible office support."
— Patient review of Dr. Bradley Carden on Healthgrades"He refers my husband and I to the proper specialist quickly. His staff is personable, professional and very kind. They know us by name."
— Patient testimonial for Dr. Johnston at Primary Care Plus"The doctor on duty that day seemed rushed and did not address the reason for my visit... The front staff that invited me back were also unfriendly and uninviting, which made an already stressful visit worse."
— Patient review of Stopwatch Urgent Care on LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other primary care clinics in Phenix City, or search the full directory by insurance, ratings, and more.