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BenchMark Physical Therapy, Phenix City

BenchMark Physical Therapy

Occupational Therapy • Phenix City, AL

About

BenchMark Physical Therapy in Phenix City, Alabama offers physical therapy, occupational therapy, and hand therapy services. The clinic provides treatments including manual therapy, electrical stimulation, moist heat, ice, and home exercise programs, with initial evaluations and individualized plans of care.

Clinic Type

Occupational Therapy

Address

5009 River Chase Dr Ste 100C, Phenix City, Alabama 36867

Phone

3342980650

Email

telehealth@urpt.com

Opening Hours

7:00 am to 5:00 pm

Telehealth

Yes

Services Offered

  • occupational therapy
  • physical therapy
  • hand therapy
  • manual therapy
  • IASTM
  • electrical stimulation
  • moist heat
  • ice
  • home exercise program
  • patient education
  • initial evaluation
  • plan of care
  • modalities

Insurance & Payment

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self-pay, in-network insurance verification, co-payment may apply

Languages Spoken

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FAQs

What should I expect at my first physical therapy appointment?

During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.

What should I bring to my first physical therapy appointment?

On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.

Commitments

  • Great place for physical therapy – they are a wonderful group of highly-trained physical therapists that eliminate pain and give you the tools you need to remain pain-free.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (for Elite Rehab Solutions): 4.9/5 stars (49 reviews)
  • Facebook (for Physical Therapy of Phenix City): 100% recommend (15 reviews)

Patients praise

  • Professional and caring staff
  • Significant improvement in patient mobility
  • Family-like atmosphere
  • Efficient scheduling and customer service

Common complaints

  • No specific negative themes identified; reviews for top-rated clinics are predominantly positive.

"I was welcomed with open arms by the entire staff like I was Family. I had made significant advances towards having more mobility."

— Birdeye review for Elite Rehab Solutions

"Encore was recommended by everyone, and I would also recommend Encore because of the family atmosphere. The Rehab Team is very kind and helped me go back to ..."

— Facebook review for Encore Rehabilitation-Phenix City

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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