Preferred Medical Group
Internal Medicine • Phenix City, AL • Since 2007
About
Preferred Medical Group is a private medical practice offering pediatric and family medicine, with behavioral health services, and urgent care/walk-in options. Headquartered in Phenix City, AL, the group operates 4–7 locations across eastern Alabama (Phenix City, Opelika, Auburn, Fort Mitchell). Key details: - Services: Pediatrics, Family Medicine, Behavioral Health; urgent care and walk-ins available - Locations: Phenix City (HQ and multiple sites), Opelika, Fort Mitchell, Auburn - Contact: Appointments via appointments@preferredmedgroup.com; Phone: (334) 664-0463 - Website: preferredmedgroup.com
Clinic Type
Internal Medicine
Address
3700 South Railroad Street, Suite A, Phenix City, AL 36867
Phone
334-664-0463
appointments@preferredmedgroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
Where is the Phenix City clinic located?
We are located at 3700 South Railroad Street, Suite A, Phenix City, AL 36867.
Are you accepting new patients?
Yes, we welcome new patients of all ages. Contact us or use our patient portal to schedule.
How do I access my health records or message my provider?
Use our patient portal at mycw32.eclinicalweb.com/portal3337 or download the Healow app on iOS or Android.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 4.1/5 (18 reviews)
- WebMD: Not specified (3 reviews)
- Better Business Bureau (BBB): Not rated (2 complaints filed)
Patients praise
- Compassionate and professional medical providers (specifically Dr. Chandra and Dr. Riehl)
- Comprehensive care services for both children and adults under one roof
- Personalized attention and willingness to listen to patient concerns
- Positive experiences with long-term care for families
Common complaints
- Difficulty reaching office staff by phone
- Unreturned phone calls regarding appointment scheduling
- Canceled or disorganized appointment scheduling experiences
"My doctor (Mila Riehl, MD) is very professional and caring for her patients all the time!"
— ABA Navigator"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— MapQuest (via Yelp)"My liaison, Tamalyn, has been outstanding. I could always count on a phone call every month from her to check on me and if I needed anything."
— WebMDSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Providers | Preferred Medical Group — May 6, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other internal medicine clinics in Phenix City, or search the full directory by insurance, ratings, and more.