Primary Care in Pflugerville, TX

Primary Care • Pflugerville, TX

Home/Pflugerville/Primary Care/Primary Care in Pflugerville, TX

About

Primary Care

10526 W Parmer Ln Ste 409, Austin, TX, 78717

512.310.4700

—

Not published — contact the clinic to confirm hours.

—

—

—

Overall sentiment across review platforms: mixed

Patients praise

Physicians are frequently praised for being knowledgeable, thorough, professional, and compassionate
Many patients appreciate providers who take the time to listen to their health concerns and explain conditions or results clearly
Clinics are often described as clean, modern, and well-equipped
Staff (nurses and medical assistants) are often highlighted as courteous, helpful, and skilled
Some clinics are commended for offering convenient scheduling and same-day or next-day appointments

Common complaints

Occasional reports of rude or dismissive front office staff or administrative personnel
Some complaints regarding doctors being rushed, lacking compassion, or not listening to patient concerns during appointments
Issues with billing, appointment scheduling, and communication regarding charges
Occasional difficulty in scheduling timely appointments or concerns about administrative policies like no-show fees

"Dr. Hernandez is a very caring doctor who listens to any concerns I may have."

— WebMD Patient Review

"She seemed more concerned about the coding of the appointment than about my health. Refused to listen to all my health concerns."

— Healthgrades Patient Review

"My primary Dr is Shane Keller. Very nice Dr that actually listens and diagnoses accordingly."

— Unilocal Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.