
Visiting Angels
Home Care Services • Petersburg, IL • 1 location in Springfield, IL serving Petersburg and surrounding areas locations
About
Visiting Angels Petersburg, IL offers in-home senior care services designed to help older adults live independently at home. The Petersburg franchise provides one-on-one care, including dementia care, elder care, respite care, personal care, companionship, and other in-home senior care services. Part of the nationwide Visiting Angels network, the agency emphasizes respectful, high-quality care delivered in the client’s home. Contact: 217-568-6308.
Clinic Type
Home Care Services
Address
2731 S MacArthur Blvd, Suite 201, Springfield, IL 62704
Phone
+1-217-568-6308
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency care available via in-home elder care services; 24-hour care options mentioned for dementia/alzheimer's,
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
FREE in-home assessment
FAQs
What services are offered?
In-home care and companionship services, 24-hour care for dementia/Alzheimer’s and other medical needs, personal hygiene, fall prevention, medication reminders, meal prep, light housekeeping, mobility/transfer support, transportation assistance, and Ready Set Go Home program for post-hospital care.
Where do you serve?
Serving Petersburg and surrounding areas including Springfield and Jacksonville.
What is the Ready Set Go Home program?
A program designed for those needing help after hospitalization, surgery, or a rehab stay, assisting with tasks like bathing, grooming, and mobility following discharge.
Is there a free in-home assessment?
Yes, Visiting Angels offers a FREE in-home assessment to discuss care needs and develop a care plan.
How can I contact you?
Call 217-568-6308 or email available via the site contact options (no direct email provided here).
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google and Facebook reviews): 4.7 out of 5 stars (117 reviews)
Patients praise
- Compassionate and kind caregiver interactions with clients
- Helpful and accommodating office staff regarding scheduling changes
- Family-oriented approach to caregiving
- Caregivers providing valuable assistance in navigating medical crises and hospice care
Common complaints
- Concerns regarding caregiver behavior, including sleeping on the job and inattentiveness
- Reports of property damage to client homes
- Management-related issues such as bullying employees and scheduling communication difficulties
- Concerns over caregiver consistency and lack of coverage when a caregiver calls out sick
"The workers who came into our home became a lot like family members. As far as management, anytime there was something I needed concerning scheduling or any other matter, they were more than happy to help us out."
— Customer Review on Birdeye/Facebook"They slept part of the time they were at my home, ignoring me.. They destroyed several pieces of very nice antique furniture and other pieces, I called them several times about the care and to come and see the damage,and they refused."
— Customer Review on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Post by Visiting Angels Springfield, IL — Jun 26, 2026
- Senior Home Care | Waco, KY | Visiting Angels — Sep 8, 2025
- Visiting Angels Reviews: Written By Customers — Apr 24, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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