Dr. James A. Dugan, MD

Urology • Peru, IN

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About

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Clinic Type

Urology

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://rymap.org/business/dr-james-a-dugan-md-q3gb5t

Services Offered

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Team

Dr. James A. Dugan — MD, Urology

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.9/5 (259)
WebMD: 3.5/5 (46)
Healthgrades: 3.4/5 (29)

Patients praise

Patients described the doctor as thorough and detail-oriented
Some patients praised successful surgical outcomes, such as vasectomy reversals and cancer treatment management
Reports of the doctor being caring, taking time to listen, and explaining medical issues clearly

Common complaints

Reports of rude, demeaning, or sarcastic office staff (specifically mentioned by name as 'Terri')
Complaints regarding poor communication and lack of urgency in care
Instances of feeling belittled during appointments
Concerns regarding sloppy record keeping and lack of proper explanation for procedures

"Dr Dugan is an outstanding doctor. I just had prostate surgery and an very pleased with the results."

— Birdeye review

"The absolute worst experience of my life! Rude and nasty nurse Terri with the most terrible attitude I have ever witnessed! Dr. Dugan is nonchalant with no sense of urgency..."

— Healthgrades/Vitals review

"I felt like he truly cared about me and what was going on, he was very thorough, explained things well, and even drew a picture for me to help me understand."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].