Naval Hospital Pensacola
Primary Care • Pensacola, FL • Since 1826
About
Naval Hospital Pensacola (NH Pensacola) is a U.S. government medical practice in Pensacola, FL, founded in 1826. Its mission is to deliver high-quality healthcare to warfighters and beneficiaries, maintaining a medically ready force through integrated, innovative, and well-trained personnel. Key leadership includes the Associate Directors of Healthcare Business and Medical Services, an Emergency Medical Services Medical Director, and a Chief Information Officer, among others. For primary care in Pensacola, NH Pensacola represents the official military primary care provider within the TRICARE network. If you are a beneficiary, you would access primary care services through NH Pensacola or its affiliated clinics, with scheduling and patient portals typically coordinated via TRICARE and base medical command channels. Note: in February 2025, NH Pensacola discontinued a specific NHP application; alternatives for prescription activation/refill were provided by the hospital.
Clinic Type
Primary Care
Address
6000 W. Highway 98, Pensacola, FL 32512
Phone
850-505-7000 (general)
dha.ncr.j-9.mbx.intransition@health.mil
Opening Hours
Monday - Friday 7 - 3:30PM; Appointment Line weekdays 0600-1700; Nurse Advise Line 24/7/365 at 1-800-TRICARE (874-2273), OPTION 1
Emergency Care
On federal holidays, all Medical Home Port Teams are closed, but the Nurse Advise Line is open 24/7/365 at 1-800-TRICARE (874-2273), OPTION 1.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
How to make appointments?
Call the Appointment Line at (850) 505-7171 weekdays from 0600 to 1700. You can also use TRICARE Online Patient Portal or MHS Genesis Portal.
What are the hours for making appointments?
Appointment Line available weekdays from 0600 to 1700.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News (Hospital patient experience): Patient satisfaction scores from nationally-administered survey (no specific numeric rating shown in provided snippet) (Not specified in provided snippet)
- Yelp: “10 Reviews” page; individual star rating not shown in provided snippet (10 reviews (page title))
- Leapfrog Group (hospital rating): 109.09 / 120.00 possible points (surgery center scoring shown; snippet mentions patient-related content but not primary care-specific)
- WebMD hospital listing: No reviews available in snippet (shows “Be the first to leave a review” and (0)) (0 (as shown in snippet))
- Vitals hospital listing: Doctor ratings list present but no overall hospital rating shown in snippet
Patients praise
- Some reviewers/patient reports describe exceptional or high-quality care at Naval Hospital Pensacola
- Some quality/credentialing signals include recognition for ambulatory/behavioral health care and primary care medical home accreditation
Common complaints
- Patient complaints/concerns exist (at least in some related settings such as pharmacy): slow response to issues, phones not working, satellite pharmacy out of medications; also reports of being busy/insufficient staffing
"“The quality of care that I received today was exceptional. The facility was clean …”"
— Yelp review snippet for Naval Hospital Pensacola"“Always excuses for every problem. Phones not working, implementing new procedures or personnel unavailable to answer phones. Satelite pharmacy seems to operate independently of main.”"
— Loc8NearMe snippet (Naval Hospital Pharmacy)"“Naval Hospital Pensacola recently earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care and Behavioral Health Care … and Primary Care Medical Home (PCMH) Certification.”"
— DVIDS news itemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other primary care clinics in Pensacola, or search the full directory by insurance, ratings, and more.