Mountain View Hospital

Behavioral Health • Payson, UT

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About

Mountain View Hospital in Payson, UT is a 124+ bed hospital with a long-standing commitment to high-quality, compassionate care. The hospital emphasizes advanced technology and procedures while maintaining a family-first approach to patient care. Community-focused activities include mental health awareness posts and partnerships with local EMS, CPR trainings, and wellness events. The organization highlights its roots since 1979 and its dedication to improving health and life in the Payson area.

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Clinic Type

Behavioral Health

Address

The Pavilion at Mountain View Hospital - Payson (behavioral health department, Mountain View Hospital)

Phone

(801) 465-7041

Email

Para.HCARecordsRequestNash@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mountainstar.com/locations/mountain-view-hospital-payson/specialties/mental-health-and-wellness

Services Offered

Mental health and wellness
Inpatient mental health care
Alcohol and chemical treatment (ACT)
Psychiatric assessments
Individual and group therapy
Medication management
Discharge planning assistance
Family education
Diagnostic testing
Treatment planning
Electroconvulsive therapy
24-hour hospital crisis evaluations

Insurance & Payment

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Languages Spoken

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FAQs

What is the age range for the inpatient program?

The inpatient program is designed for adults ages 18 to 55.

What mental health conditions are treated in the inpatient program?

Conditions such as depression, anxiety, and dementia are treated.

What services are included in the inpatient program?

Psychiatric assessments, diagnostic testing, family education, individual and group therapy, individualized treatment planning, medication management, and discharge planning assistance.

What is The ACT program at Mountain View Hospital?

The ACT is a short-term comprehensive substance abuse detoxification program for adults 18 to 55 with dual diagnosis capabilities.

What does the detoxification service provide?

A safe place with 24/7 monitoring to treat withdrawal from drugs and/or alcohol, typically 3–5 days.

Do you offer on-site evaluations?

Yes, evaluations are available on-site through the 24-hour hospital crisis team.

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Photos

What Patients Say

Overall sentiment across review platforms: positive

CMS HCAHPS (reported via Momentary): 4 out of 5 stars (based on CMS HCAHPS) (262 completed surveys)
Rehab.com: 4.45 out of 5 stars (1,673 reviews (Google-based))
Facebook: 76% recommend rate (247 reviews)

Patients praise

caring, professional, and attentive clinical staff
clean, calm, and restorative hospital environment
high patient satisfaction regarding nurse and doctor communication
effective, individualized behavioral health treatment plans

Common complaints

concerns regarding management, staffing, and workplace culture among employees
isolated reports of unprofessional staff communication in the ER
instances of billing and communication issues with office staff

"I had the best experience here in this place. Every staff member I came in contact with was more than willing to help and so caring with me. The staff was kind and informative."

— Rehab.com review

"Manager is hard to work with and is hardly there. She also has favorites and if she don’t like you, she’ll treat you horribly. All the nurses and techs are burned out because everyone is quitting."

— Vivian Health employee/professional review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.