Lourdes Physician Clinics

General Surgery • Pasco, WA • Multiple locations including Pasco, WA locations

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About

General Surgery

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pfs@lourdesonline.org

Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

MedicalRecords.com: 3.4/5 (70 reviews)
Lourdes Medical Group website (provider specific): 4.8/5 (273-607 reviews (varies by provider))

Patients praise

Common complaints

reports of rude or uncompassionate staff behavior
complaints regarding long wait times in the emergency room
concerns over billing and perceived high costs for services
allegations of misdiagnosis or inadequate care
reports of poor facility conditions (e.g., cleanliness, uncomfortable furniture)
security issues (e.g., theft of personal property)

"My Emergency Room experience was superb! Each department that saw me was kind, professional, and very knowledgeable."

— MedicalRecords.com

"They lack empathy and compassion here... I really really do not recommend you come to this hospital."

— LocalityBiz

"iPad and jewelry were stolen while family member was in surgery! Hospital is doing nothing about it."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Hector Arredondo, MD, Joins Lourdes Family Medicine — May 1, 2026
Lourdes Health Publishes 2025 Community Benefit Report — Apr 1, 2026
Andre Bowers, DNP, Joins Lourdes Behavioral Health — Oct 7, 2025
Lourdes Health & Trios Health Encourage Community Members to Get Vaccinated as Flu Season Approaches — Sep 15, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.