City of Hope

Oncology • Pasadena, CA

About

City of Hope South Pasadena, located in South Pasadena, California, provides comprehensive cancer care including medical oncology, radiation oncology, surgical oncology, and hematology services. The facility offers chemotherapy, targeted therapy, clinical trials, pediatric oncology, robotic surgery, HIPEC cytoreductive surgery, diagnostic imaging, and on-site oral medication dispensing in a 25,000-square-foot medical facility.

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Clinic Type

Oncology

Address

South Pasadena, CA (City of Hope South Pasadena)

Phone

not specified

Email

transportation@coh.org

Opening Hours

not specified

Website

https://www.cityofhope.org/locations/south-pasadena

Telehealth

not specified

Emergency Care

not specified

Services Offered

cancer treatment
radiation oncology
medical oncology
chemotherapy
hormonal therapy
biologic therapy
targeted therapy
clinical trials
pediatric oncology
hematology
infusion services
diagnostic imaging
HIPEC cytoreductive surgery
robotic surgery
on-site dispensing of oral oncolytics
High-Risk Breast Clinic
supportive care medicines

Technology & Equipment

radiation oncology
chemotherapy
HIPEC cytoreductive surgery
robotic surgery
imaging technologies

Team

Helen Chen, M.D. — radiation oncologist
Daniel Jae Kim, M.D. — medical oncologist
Dr. Liu, not fully specified — radiation oncologist and assistant clinical professor

Insurance & Payment

unspecified

View a list of insurance companies that City of Hope currently contracts with for locations and physicians; verify coverage and authorizations with insurer

not specified, View our pricing and billing, No Surprise Billing

Financing: not specified

Savings plan: not specified

Languages Spoken

not specified

Pricing

not provided

Current Offers

not specified — not specified (expires not specified)

FAQs

not specified

not specified

Is My Insurance Accepted?

View a list of insurance companies that City of Hope currently contracts with for its locations and physicians. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.

Commitments

not specified

Awards & Accreditations

APEx accreditation by ASTRO

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Kelly Li Yap): 3.3/5 stars (7 reviews) (7 reviews)
UCLA Health (Dr. Dorcas Chi, Pasadena Cancer Care): 5.0/5 stars (169 reviews)
UCLA Health (Dr. Steven H. Applebaum, Pasadena Cancer Care): 5.0/5 stars (307 reviews)
ScoreDoc (The Oncology Institute): 4.7/5 stars (24 reviews)

Patients praise

Highly rated individual oncologists recognized for expertise, compassion, and effective treatment planning
Strong emphasis on patient-centered care and thorough communication from specific medical teams at City of Hope South Pasadena
Positive feedback regarding bilingual services and collaborative surgical approaches

Common complaints

Concerns regarding administrative/scheduling difficulties and repetitive automated phone systems
Reports of billing issues, specifically high facility charges for routine specialist visits
Mixed experiences regarding bedside manner and communication from certain providers
Critical complaints citing negligence or poor treatment outcomes at affiliated hospitals

"The staff at this specific facility... demonstrated exceptional thoroughness in reviewing the results, ensuring that every detail was explained comprehensively."

— Review of City of Hope South Pasadena

"Dr. Chi is a very experienced breast cancer oncologist... shows extraordinary compassion to the cancer patient."

— UCLA Health Pasadena Cancer Care Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.