Get Primary Care | Cleveland Clinic
Primary Care • Parma, OH • Multiple locations in Ohio and Florida locations
About
- The page describes Cleveland Family Physicians, a primary care provider connected to Cleveland Clinic’s network. - Services mentioned include primary care with a focus on obstetrics, pediatrics, geriatrics, and behavioral health counseling. - Location information notes two offices in the United States: Weston, FL (HQ) and Kingsport, TN. The Weston site is listed as a regional location related to Cleveland Clinic’s family medicine specialties. - Contact: main numbers 800.223.2273 or 216.237.5500. If you’re specifically seeking primary care near Parma (Cleveland Clinic Parma), this page indicates Cleveland Clinic’s broader family medicine offerings but does not list Parma-based primary care providers. Consider checking the Cleveland Clinic Parma location’s own primary care page or the main locations/directions page for the closest Parma-area family medicine physicians.
Clinic Type
Primary Care
Address
2950 Cleveland Clinic Blvd, Weston, FL 33331, US
Phone
Northeast Ohio: 216.444.2538 Akron General: 330.344.2273 Mercy Hospital: 330.489.1362 Florida: 877.463.2010 Geriatric Medicine: 216.444.5665
chp@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes—virtual visits and telehealth options mentioned
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New patient offers
FAQs
What is a primary care provider (PCP)?
A primary care provider is your point person for preventive care, screenings, and managing health throughout life.
What can a PCP help with?
Preventive care, chronic condition management, coordination with specialists, and connecting you to resources.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google/other sources): 3.4/5 stars (33 reviews)
- Cleveland Clinic Official Website (internal survey): 4.8/5 stars (136+ ratings (system-wide PCP aggregate))
Patients praise
- Access to caring, compassionate, and empathetic primary care providers
- Highly-rated individual providers (often receiving high scores in internal patient surveys)
- Providers who are noted for thoroughness, listening to concerns, and offering clear explanations
- Patient satisfaction with the quality of medical treatment and clinical outcomes for specific practitioners
Common complaints
- Dissatisfaction with appointment scheduling and booking processes
- Reports of long waiting times and appointment cancellations or lack of communication about scheduled visits
- Concerns regarding billing practices, including unexpected charges or billing disputes
- Complaints about staff attitude, such as perceived rudeness, lack of empathy, or condescending behavior from some providers
- Difficulties navigating or relying on the MyChart portal for appointment management
"I am writing to warn patients who are required to use the MyChart App that you monitor your messages and upcoming scheduled visits on a regular basis... my husband... was scheduled for several on-site visits that we were not aware of."
— Birdeye (Patient Review)"Customers express significant dissatisfaction with various aspects of Cleveland Clinic, including the booking process, service quality, and contact procedures. Many reviewers report issues such as appointment cancellations, difficulties in rescheduling, and long waiting times."
— Trustpilot (Summary of Reviews)"Sara Klem is the best primary Dr I have ever had she is terrific, a very empathetic listener. This was my first contact with Sara. She is very caring and knowledgeable. She listened to my concerns and responded accordingly."
— Cleveland Clinic Provider Profile (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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