Get Primary Care | Cleveland Clinic

Family Practice • Parma, OH

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About

- The page describes Cleveland Family Physicians, a primary care provider connected to Cleveland Clinic’s network. - Services mentioned include primary care with a focus on obstetrics, pediatrics, geriatrics, and behavioral health counseling. - Location information notes two offices in the United States: Weston, FL (HQ) and Kingsport, TN. The Weston site is listed as a regional location related to Cleveland Clinic’s family medicine specialties. - Contact: main numbers 800.223.2273 or 216.237.5500. If you’re specifically seeking primary care near Parma (Cleveland Clinic Parma), this page indicates Cleveland Clinic’s broader family medicine offerings but does not list Parma-based primary care providers. Consider checking the Cleveland Clinic Parma location’s own primary care page or the main locations/directions page for the closest Parma-area family medicine physicians.

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Clinic Type

Family Practice

Address

2950 Cleveland Clinic Blvd, Weston, FL 33331, US

Phone

Northeast Ohio: 216.444.2538

Email

chp@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://my.clevelandclinic.org/services/primary-care

Telehealth

Virtual visits (telehealth)

Services Offered

Primary care
Family medicine
Preventive care
Chronic disease management
Virtual visits
In-person appointments
Pediatrics (family-oriented)

Insurance & Payment

—

Languages Spoken

—

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Cleveland Clinic overall): 3.4/5 (33 reviews)
Cleveland Clinic website (PCPs/Family Medicine): 4.8/5 (136-188 ratings (varies by department))
Cleveland Clinic Provider Page (Example): 4.7/5 (202 ratings, 16 reviews)

Patients praise

Access to knowledgeable and caring individual providers who listen to patients
High satisfaction ratings for specific primary care clinicians reported on the official Cleveland Clinic website
Presence of patient-centered, personalized care models for some providers

Common complaints

Reports of long wait times and appointment scheduling issues
Complaints about perceived lack of empathy and providers not listening to patients
Frustration with office staff professionalism and communication failures
Billing and administrative difficulties
Perception that some primary care experiences are inferior to specialized care at the same institution

"Horrible, uncaring Dr who doesn’t spend time actually listening to patients."

— Birdeye/Google Review

"Sara Klem is the best primary Dr I have ever had she is terrific, a very empathetic listener."

— Cleveland Clinic Provider Page

"I waited over 45 minutes on DR. Icli, and was still sitting there... Cleveland Clinic will never have me as a patient again."

— Complaints Board

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.