Stanford Medicine Urology

Urology • Palo Alto, CA • Since 1885

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About

Stanford Health Care (SHC) is a nonprofit hospital system based in Palo Alto, part of Stanford Medicine. It offers expert urology services within its broader programs in cancer, cardiovascular, neurosciences, transplant, and primary care. SHC operates multiple Bay Area facilities (including Palo Alto and Stanford/Stanford Pasteur Drive addresses) and is known for advanced, coordinated care and clinical research. For urology-specific care, contact SHC’s Palo Alto locations or the main SHC helplines to inquire about urology clinics, specialists, and appointment availability. Key contact: guestservices@stanfordhealthcare.org; main phone numbers include 650-498-3333, 650-498-9000, and 650-723-4000.

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Clinic Type

Urology

Address

1000 Welch Rd Garden Level Palo Alto, CA 94304

Phone

650-723-3391

Email

IMS@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://stanfordhealthcare.org/medical-clinics/urology-clinic-palo-alto.html

Services Offered

Urology care
on-site parking
access to Stanford Health Care's other specialties

Insurance & Payment

Billing and insurance

Payment plans, Billing inquiries, Insurance coordination

Languages Spoken

—

Social Media

Twitter Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Stanford Health Care (Dr. Eugene Shkolyar): 4.9/5 (44 ratings / 125 reviews)
WebMD (Dr. William Kennedy): 5.0/5 (24 ratings)
WebMD (Dr. Robert Kessler): 4.0/5 (9 ratings)
Vitals (Dr. Simon Conti): 4.8/5 (17 ratings)

Patients praise

many patients describe specific urologists as highly knowledgeable and skilled surgeons
positive experiences with staff courtesy in various instances
appreciation for providers who take time to listen and clearly explain conditions or treatments

Common complaints

reports of poor communication and perceived arrogance by some providers
concerns regarding appointment scheduling and administrative follow-up failures
allegations of medical negligence and unsatisfactory surgical outcomes in specific cases
general patient frustration with organizational responsiveness and care quality in the broader health system

"highly arrogant with scared staff. Failed to show up for an appointment scheduled months in advance. Front office reception are nice but understaffed and misguided regarding clinic operations and scheduling. chaos."

— WebMD Review of Dr. Craig Comiter

"I appreciated that he was not rushed and took his time. The appointment was relaxed and productive."

— Stanford Health Care Review of Dr. Eugene Shkolyar

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].