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Holistic & Integrative Medicine | Services - Sutter Health, Palo Alto

Holistic & Integrative Medicine | Services - Sutter Health

Holistic and Integrative Medicine • Palo Alto, CA

About

- The Institute for Health & Healing is Sutter Health’s integrative medicine and primary care program, aiming to activate patients’ healing potential of mind, body, and spirit. - Services include integrative medicine and primary care, online group appointments, and a self-care video library (video resources for holistic wellbeing). - Focus areas: holistic health, mind-body approaches, and personalized care across all life aspects. - Location: Greenbrae, California (headquarters); additional address in San Francisco; operates as part of California Pacific Medical Center.

Clinic Type

Holistic and Integrative Medicine

Address

1350 S ELISEO DR, Greenbrae, California 94904, us

Phone

888-834-1788

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Holistic and Integrative Medicine
  • integrative primary care
  • acupuncture
  • chiropractic care
  • therapeutic massage
  • Integrative autoimmune disorders care
  • Integrative cancer support
  • Integrative digestive disorders care
  • Integrative musculoskeletal care
  • Integrative nutrition services
  • Integrative psychotherapy and mind-body medicine

Technology & Equipment

  • acupuncture
  • therapeutic massage
  • Chinese medicine massage
  • Integrative chiropractic care
  • Integrative nutrition services
  • evidence-based complementary therapies

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • California's first certified integrative health clinic (Institute for Health and Healing)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various third-party consumer review and complaint websites: 1.7/5 to 2.3/5 (aggregated across various third-party review platforms for the broader foundation) (16 reviews (on specific aggregator platforms))
  • Sutter Health provider pages: Individual physicians often rated 4.9/5 (Varies by provider (e.g., 54 to 227 reviews))

Patients praise

  • Specific integrative medicine physicians often receive high individual star ratings (e.g., 4.9/5)
  • Comprehensive, personalized consultation approach in integrative services
  • Appreciation for individualized holistic health planning

Common complaints

  • Persistent complaints regarding incorrect medical billing and coding practices
  • Difficulties navigating the phone system and customer service wait times
  • Frustrations with administrative delays, including scheduling issues and communication failures
  • Reports of feeling dismissed or under-served during consultations

"Worst phone system of any company I've ever interacted with. Online CS was horrible and useless... Doctor was OK, but actually navigating Sutter Health makes it clear why they have immediate availability."

— LocalityBiz review

"Billing department submitted the wrong code not covered by insurance. Billing department called and said their code is correct, refusing to change it."

— PissedConsumer review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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