
Palo Alto, CA Dermatologists | Sutter Health Doctors
Dermatology • Palo Alto, CA
Clinic Type
Dermatology
Address
—
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health (Dr. Roger C. Lee): 4.9/5 (884 reviews) (884)
- Sutter Health (Dr. Rachel S. Rigo): 5/5 (73 reviews) (73)
- U.S. News & World Report (Dr. Julie A. Letsinger): 5/5 (12 reviews) (12)
- Vitals (Dr. Kevin C. Wang): 4.8/5 (5 ratings) (5)
- Vitals (Dr. Susan Swetter): 4.6/5 (Not explicitly stated total count)
Patients praise
- High ratings for individual dermatologists regarding bedside manner and diagnostic accuracy
- Availability of telehealth options for some providers
- Expertise in specialized dermatological care and surgical procedures
Common complaints
- Long wait times for specialist appointments
- Concerns regarding administrative and reception staff communication
- Reports of billing issues and misinformation regarding insurance coverage
- Complaints about misdiagnosis and customer service quality
"Some [reception staff] can be very helpful, but others leave a lot to be desired in terms of communication skills and common sense."
— PissedConsumer (Palo Alto Medical Foundation Reviews)"PAMF doctor appointments are 6+months out in almost any specialty or even your normal primary care doctor."
— Reddit (r/bayarea)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Eric K Lau | Hematologist in Palo Alto, CA | Sutter Health — Jun 12, 2026
- Dr. Tracy V Love | Dermatologist in Sacramento, CA | Sutter Health — Jul 7, 2026
- Dr. Ana G Rivera | Internal Medicine Doctor in Palo Alto, CA | Sutter Health — Jul 4, 2026
- Dr. Kha N Lai | Hospitalist in Palo Alto, CA | Sutter Health — Jun 12, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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