Antelope Valley Medical Offices

Urology • Palmdale, CA

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About

Urology at Antelope Valley Medical Offices is a Kaiser Permanente urology department located at 615 W Avenue L in Lancaster, California. The clinic operates Monday through Friday from 8 a.m. to 5 p.m. and is available by referral only.

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Clinic Type

Urology

Address

615 W Avenue LLancaster, CA 93534

Phone

1-833-574-2273 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m. Saturday and Sunday, Closed

Website

https://healthy.kaiserpermanente.org/southern-california/facilities/Antelope-Valley-Medical-Offices-309081/departments/urology-dlp-133889

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Urology at Antelope Valley Medical Offices?

Monday through Friday, 8 a.m. to 5 p.m.Saturday and Sunday, Closed

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google (Kaiser Permanente Antelope Valley Medical Offices): 4.4 out of 5 stars (based on 184 reviews) (184 reviews)

Patients praise

Professional, kind, and knowledgeable medical staff in general clinic settings
Efficient and helpful laboratory personnel
Many patients report doctors who listen and take time with them

Common complaints

Inconsistent customer service and reports of rude staff
Frustration with appointment wait times and delays in prescription refills
Patient concerns regarding communication, thoroughness of care, and treatment explanations in the urology department

"Some reviewers report instances where reception staff appeared disengaged or unhelpful, citing poor communication or neglect of assistance."

— Wheree

"In particular, the Urology department has not given me information on the the nature, risks, and benefits of all treatment options... Kaiser Urology doctors have not provided clear information about my condition and treatment options..."

— Documented complaint (lahousingpermitsandrentadjustmentcommission.com)

"Multiple doctors are described as thorough, knowledgeable, and gentle, taking time to listen, explain everything very well, and answer all questions and concerns."

— Loc8NearMe

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].