VIP Urgent Care

Urgent Care • Palm Springs, CA

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About

VIP Urgent Care is an independent urgent care provider with three California locations, including Palm Springs and Palm Desert. Open 8am–8pm on weekdays and 9am–5pm on weekends/holidays, they offer walk-in care with minimal wait times. Contact options include multiple local phone numbers and the Palm Desert office address (72630 Fred Waring Dr Ste 101, Palm Desert, CA 92260). The practice emphasizes convenient, prompt urgent care without appointments. Website: vipurgentcares.com.

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Clinic Type

Urgent Care (multi-location group)

Address

Palm Desert: 72630 Fred Waring Drive, Palm Desert, CA 92260; Palm Springs: 100 S. Sunrise Way, Palm Springs, CA 92262; Indio: 81930 Highway 111, Indio, CA 92201

Phone

760-969-5999

Email

bianca@vipuc.net

Opening Hours

Monday through Friday 8 am – 8 pm and weekends from 9 am – 5 pm

Website

https://www.vipurgentcares.com/

Services Offered

Urgent care
Acute illness & injuries
X-rays
Lab testing
Physicals
Infant and other services

Technology & Equipment

X-ray
Lab testing
Physicals

Insurance & Payment

Most insurances accepted

Languages Spoken

—

FAQs

What services are offered?

Acute Illness & Injuries, X-rays, Lab Testing, Physicals, Infant and Other Services.

What is the average wait time?

Average wait time is expected to be 30-45 minutes but can vary.

Commitments

Quality Care
Short Wait Times
No Appointment Needed
Most Insurances Accepted
Friendly Staff

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 2.9 star rating (149 reviews)
MapQuest: average wait time cited (30 to 45 minutes) (77)
Solv: 5.0 out of 5.0 (1 patient rating)
Doctor In Town: 3.0 (N/A)

Patients praise

Friendly/professional staff and doctors in some reviews
Care described as quick/efficient in some reviews
Patients report being helped with treatment (e.g., stitches/ointments, X-rays) in some reviews

Common complaints

Low overall rating on Birdeye (2.9) suggesting dissatisfaction
Reports of dismissing/insufficient attention to pain or treating issues (e.g., worker’s comp pain dismissal)
Complaints about incorrect/insufficient medical treatment (e.g., wrong medication/course of treatment, presumed COVID/incorrect testing focus)
Claims of serious mismanagement of injuries (e.g., foot fracture needing surgery but told not to put weight on it)

"“VIP Urgent Care has a 2.9 star rating with 149 reviews.”"

— Birdeye business profile summary

"“Desk staff attentive, nurse was friendly and professional and the doctor came almost immediately after my vitals...”"

— Yelp review highlight

"“VIP Urgent Care is terrible! My daughter broke her foot in 3 places and could not put any weight on it. The doctor told her she would need surgery and not put any weight on it. While waiting...”"

— MapQuest reviews excerpt

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.