
Express Clinic Primary Care
Urgent Care • Palatka, FL
About
Express Clinic Primary Care - Express Family Care in Palatka, Florida offers urgent care, primary care, and telehealth services. Since 2013, the clinic has served Palatka and surrounding communities with same-day appointments, sick visits, chronic condition management, in-house laboratory testing, imaging services, medical procedures, and an in-house pharmacy.
Clinic Type
Urgent Care
Address
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Phone
%203863260575
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Express Family Care East Palatka (Birdeye): 4.2 out of 5 (36 reviews)
- Express Urgent Care of Palatka (Trustindex): 3.8 out of 5 (Not stated)
- Express Urgent Care (Yelp): Not stated in highlights (review snippet shown) (12 photos page; number of reviews not in highlights)
- Express Family Care (Apple Maps): 3.7 (3 reviews)
Patients praise
- Friendly, efficient staff and approachable clinicians
- Rapid follow-up and care coordination (e.g., ordering tests and scheduling oncology/surgery)
- Patients report being seen quickly / in-and-out service
Common complaints
- Front desk/staff politeness and competence complaints
- Long wait times and delays during visits
- Issues with whether they accept certain patients/insurance or provide certain medication refills
""Dr. Gaines is fantastic, and the office staff matches his level of care—friendly, efficient, and truly on top of things.""
— Birdeye (Express Family Care East Palatka) review snippet""Front office lady doesn’t really know what she is doing... Her tone is very condescending.""
— Trustindex.io (Express Urgent Care of Palatka) review snippet""Highly recommend. Everyone was nice, they had me in and out.""
— Trustindex.io (Express Urgent Care of Palatka) review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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