
Obstetrics in Palatine, IL - Find a Doctor | Banner Health
Obstetrics & Gynecology • Palatine, IL
Clinic Type
Obstetrics & Gynecology
Address
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Phone
308-284-3645
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for local OBGYN): 4.8/5.0 (85 reviews)
- Banner Health Doctor Finder portal: 4.8-5.0 stars for individual providers (Hundreds of ratings per provider (e.g., 662 for Dr. Wong))
Patients praise
- Many providers listed with high individual ratings (4.8-5.0 stars)
- Availability of video visit options
- Broad range of services in Obstetrics and Gynecology
Common complaints
- Long wait times for appointments and scheduling issues
- Dissatisfaction with billing departments and insurance processing
- Difficulties navigating customer service via phone
- Complaints about unprofessional staff behavior and lack of empathy
"Banner is at the bottom of the customer experience scale... The back office (scheduling and billing departments) must be incompetent because they can't be that malicious."
— Trustpilot reviewer"I would never recommend this office to anyone, I have had numerous appointments and each time ran into some sort of issue. Extensive wait time, the staff scheduling me and I show up for them to tell me that they forgot to actually put me in the schedule."
— Patient review of Banner Health Clinic OBGYNSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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