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Mercy Health — Heart and Vascular Institute, Cardiology

Cardiology (Heart Care) • Paducah, KY

Clinic Type

Cardiology (Heart Care)

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Google reviews): 4.8 out of 5 stars (based on 57 reviews) (57)
  • Mercy Health (Deborah L. Bray, APRN-CNS): 4.8 out of 5 stars (29 reviews / 241 ratings)
  • Mercy Health (Dr. Thomas A. Williams, Jr.): 4.8 out of 5 stars (31 reviews / 252 ratings)

Patients praise

  • frequent praise for caring, professional, and knowledgeable staff and providers
  • many patients report clear communication and effective listening skills from practitioners
  • high levels of patient confidence in the treatment received

Common complaints

  • reports of appointment scheduling issues, including last-minute changes and mistakes
  • some patient concerns about physician bedside manner, specifically being perceived as rushed or uncaring in isolated instances

"I am happy with the caring and capable treatment I have received at Cardiology. They are always friendly and helpful."

— Birdeye (Google review)

"I have been coming to this facility for quite sometime. I have never encountered a negative issue. That covers a span of about 12 years."

— Mercy Health patient review

"The staff was great, thus the 2 stars. The Dr. gave off bad vibes from the time he walked in... he was rude, unfriendly, in a hurry, and seemed somewhat uncaring."

— Healthgrades review regarding a specific physician

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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