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Kansas City's Primary Care & Internal Medicine Doctors, Overland Park

Kansas City's Primary Care & Internal Medicine Doctors

Internal Medicine • Overland Park, KS • 4 urgent care locations (Roeland Park, KCK, Lenexa West/Prairie Star, Lenexa East) locations

About

Kansas City's Primary Care & Internal Medicine Doctors operates four locations across the Kansas City metro area, including Overland Park, KS. The practice offers primary care, urgent care, internal medicine, family practice, pediatrics, and obstetrics and gynecology, along with laboratory tests, x-rays, EKGs, ultrasounds, vascular screenings, and bone density tests.

Clinic Type

Internal Medicine

Address

5555 W. 58 St., Mission, KS 66202, US

Phone

9132993700

Email

jchilson@vrgkc.com

Opening Hours

All locations have regular office hours for routine appointments, and same day appointment slots for urgent needs

Telehealth

Available (telehealth page listed)

Emergency Care

An on-call physician available via physician on-call when after hours; community nurse advice line available

Services Offered

  • primary care
  • urgent care
  • obstetrics and gynecology
  • laboratory tests
  • x-rays
  • EKG’s
  • ultrasounds
  • vascular screenings
  • bone density tests

Team

  • Dr. Jacey Buss, board certified internal medicine — board certified internal medicine physician

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • AdventHealth (Dr. Matthew Swan): 4.8/5 (361)
  • AdventHealth (Dr. Jennifer Brown): 4.9/5 (677)
  • Healthgrades (Dr. Michelle Lester): 4.6/5 (80)
  • Healthgrades (Dr. Staci Jordan): 4.9/5 (50)
  • Healthgrades (Dr. Vijaya Samuel): 4.6/5 (78)
  • Healthgrades (Dr. Charles Sullivan): 4.9/5 (69)
  • Birdeye (Dr. Bradley Palmer): 4.7/5 (22)

Patients praise

  • Highly professional and knowledgeable medical care
  • Doctors who are attentive, thorough, and take time to listen to patient concerns
  • Efficient office operations for some providers
  • Long-term patient satisfaction and trust

Common complaints

  • Perceived lack of care, listening, or bedside manner
  • Frustrating experiences with administrative staff, including difficulty scheduling, poor communication, and issues with prescription management
  • Feelings of being rushed during appointments
  • Reports of dismissive attitudes or being argumentative

"Dr. Michelle Lester and her nurse are very friendly, caring and thorough. She genuinely cares about you and takes the time to listen and get to the bottom of your health concerns."

— Healthgrades (Dr. Michelle Lester)

"Argumentative, uninterested, rude, couldn't care less about her patients. Her annual physical exam doesn't include anything except listening to your heart and respirations. Listening to your questions and concerns is definitely not her forte'."

— Healthgrades (Dr. Jennifer Brown)

"Dr. Greenfield was polite, but I never felt like he cared about my health at any visit in the years I was his patient. The final straw was when I saw Dr. Greenfield after an accident which landed me in the ER; he stood across the room to speak 'at' me briefly then submitted a prescription to my pharmacy and sent me on my way."

— Healthgrades (Dr. Michael Greenfield)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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