Locations Search | MercyOne

Urgent Care • Ottumwa, IA • Since 1998

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About

MercyOne has 19 locations in the United States. If you’re specifically looking for MercyOne in Ottumwa, IA, the site lists general MercyOne locations in Iowa but does not show an Ottumwa address in the provided highlights. For precise Ottumwa services (address, hours, departments), you may need to visit MercyOne’s Locations page and search for “Ottumwa” or use their site search.

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Clinic Type

Urgent Care

Address

Des Moines, IA 50314, US

Phone

641-428-7297

Email

todd.mizener@mercyone.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mercyone.org/locations

Services Offered

Urgent Care

Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Ratings.MD: 4.9/5 (64 ratings) for individual ARNP; 4.8/5 (68 ratings) for individual DO (64 and 68 ratings respectively)
Various healthcare quality reporting sites (Leapfrog, HealthLuminate, Care Transparency): Mixed ratings across various hospital metrics, with some specific domains scoring low on patient satisfaction and recommendations (Variable based on survey metrics)

Patients praise

High patient satisfaction scores for specific primary care providers
Providers described as attentive, knowledgeable, and caring
Effective communication and thorough explanations from individual physicians and nurses

Common complaints

Clinic closure and loss of local access to healthcare providers
Concerns regarding long travel distances for care
Reports of long emergency room wait times at regional facilities
Challenges with staff responsiveness, nurse communication, and cleanliness in regional hospital settings

"It makes me really sad. I like coming here. I don't want to travel to Centerville... Our options just keep shrinking."

— Ottumwa resident Vicki Hoard via KCCI

"Receiving the information I received the day after they were notified they were closing was just purely devastating. I came home and cried, and I said, ‘Well, what do we do now?’"

— Ottumwa resident via KTVO

"He is a caring doctor n always explains everything in terms you can understand n takes time to listen also."

— Patient review for Dr. Brian Quinn on Ratings.MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

MercyOne Ottumwa Quick Care adds a new provider and more consistent hours | MercyOne — Sep 3, 2025
Ottumwa medical clinic to close in February, MercyOne announces — Jan 15, 2026
Jasmine Benson, ARNP | MercyOne — May 7, 2026
Mudassir Malik, MD - MercyOne — Oct 21, 2025
MercyOne Ottumwa Family and Internal Medicine - Yelp — Oct 22, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.