Crouse Medical Practice

Internal Medicine • Oswego, NY • Since 2010 • 1 location at Clay/Liverpool locations

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About

Crouse Medical Practice is a nonprofit multi-specialty physician group based in Syracuse, NY, founded in 2010. It operates three U.S. offices, including its headquarters at 739 Irving Avenue, Syracuse. It offers a broad range of medical specialties, including primary care physicians accepting new patients, neurosurgery, neurology, spine and brain tumor surgery, cardiology, sleep medicine, endocrinology, and pulmonology. For primary care or specialist appointments in the Syracuse area (including Clay/Liverpool/Oswego-friendly options via its contact page), patients can schedule via crousemed.com/contact.

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Clinic Type

Internal Medicine

Address

8324 Oswego Road, Suite D, Liverpool, NY 13090

Phone

+13156526551

Email

—

Opening Hours

Monday - Friday: 8:00AM - 4:30PM; Closed Saturday and Sunday

Website

https://crousemed.com/locations/family-practice-at-clay-liverpool/

Services Offered

Internal Medicine
Family Practice
Primary Care (general)</br>
Physician-led primary care
Nurse practitioner/physician assistants
Care coordination
Insurance accepted information (not a specific list)

Team

Devon Anderson — RN, FNP-C
Joel P. Delaney — RPA-C
Steven Delisle — RN, FNP-C
Lauri A. Fairbanks-Doane — DO
Naomi Mehmedovic — RN, FNP-C
John W. Michaels — MD
Susan M. Moak — RPA-C
Brian K. Smith — MD
Myranda A. Steingraeber — MD

Insurance & Payment

Participates with most major insurance plans

Since plan coverage is frequently updated it is recommended to check with insurance provider or contact office to confirm acceptance for specific physicians/services

Not specified

Languages Spoken

English

FAQs

What insurance plans are accepted?

Crouse Medical Practice participates with most major insurance plans. Confirm with office for current coverage.

What are the hours of operation?

Monday - Friday: 8:00AM - 4:30PM. Closed Saturday and Sunday.

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yelp: 3.5/5 (12 (Yelp))
WebMD Care: 5/5 (13 (Dr. Brian Smith profile))

Patients praise

Highly regarded physicians and medical providers who are compassionate and thorough
Convenient office hours, including availability on some Saturdays
Efficient and friendly experiences for some patients during visits
Professional and helpful medical staff (nurses, PAs, etc.)

Common complaints

Difficulty reaching the office by phone
Issues with administrative/management changes after being acquired by Crouse Medical Practice
Reports of rude or condescending behavior from specific staff members
Concerns about staff retention and patient access to care
Strict or frustrating policies regarding new patients or lapsed status

"He really listens to what I have to say and answers me in terms I can understand without talking down to me. Some of the nurses aren't always great when they call with test results but that's not Dr. Smith. He's a wonderful doctor."

— Patient review for Dr. Brian Smith (Vitals)

"It is only going to get worse for the patients as Crouse cannot get or keep staff. The sole focus of CMP is business, they could care less about the patients and staff."

— Review for Family Practice Associates LLC (Vitals/WebMD)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.