Excel Eye Center

Optometry • Orem, UT • Since 1917

About

Excel Eye Center is a Utah-based medical practice and eye care/cosmetic surgery center with 10 offices statewide, including a Provo headquarters. Key facts: - Industry: Medical practices specializing in eye care and cosmetic surgery - Founded: 1917; Private partnership; headquartered in Provo, UT - Website: exceleyecenter.com - Services likely include ophthalmic care and cosmetic procedures; operates multiple Utah locations (notably Provo HQ and nearby cities) - Contact: excelinfo@exceleyecenter.com; main phone numbers: 1-801-756-9627, +1 801 374 1818 If you’re specifically seeking an eye doctor in Orem, this center is part of a Utah-wide network and may be a nearby option given proximity to Orem, Utah. For exact Orem location, hours, and providers, contact the center or check their site for the Orem office details.

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Clinic Type

Optometry

Address

820 North 980 West, Orem, UT 84057

Phone

+1-801-426-9800

Email

excelinfo@exceleyecenter.com

Opening Hours

MONDAY – FRIDAY 8 AM – 5 PM; OPTICAL HOURS: MONDAY – FRIDAY 9 AM – 5 PM

Website

https://www.exceleyecenter.com/locations/orem-eye-care/

Services Offered

Comprehensive Eye Care
Diabetic Eye Care
Glaucoma
AMD
Retina Conditions
Cornea Procedures
Cataract Treatments
Dry Eye
LASIK/PRK
Pediatric Ophthalmology
Eyeglasses
Contact Lenses
Eye Exams
Pediatric Eye Care
Corneal Care
Diabetic Eye Exam
Corrective Vision Care

Team

Brad S. Henriksen — MD
Justin T. Wilkinson — MD
Nathan D. Garlick — OD
Scott W. Yeates — MD
William V. Hatch — OD

Insurance & Payment

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Phone Payment, In-person Payment

Languages Spoken

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FAQs

What are the hours for ophthalmology/optical services?

MONDAY – FRIDAY 8 AM – 5 PM for general hours; optical hours are MONDAY – FRIDAY 9 AM – 5 PM.

What services are offered at this location?

Cataract Consultation, Contact Lenses, Diabetic Eye Exam, Eye Glasses, Comprehensive Eye Exam, Pediatric Eye Care, Corneal Care, Dry Eye Treatments, Corrective Vision Care.

What is the address for the Orem location?

820 North 980 West, Orem, UT 84057

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.5/5 (419)
LASIKScore: 4.6/5 (343)

Patients praise

Professional, knowledgeable, and thorough doctors
Kind and patient staff, particularly when working with children
Positive experiences with pediatric eye exams and surgeries
Efficient and friendly office atmosphere reported by many patients

Common complaints

Long wait times in office and on the phone
Concerns regarding billing costs and insurance acceptance/communication
Inconsistent quality of care and communication among different providers
Frustrations with contact lens prescription services

"Everyone was very courteous and friendly. Doctor Schmutz and his nurse took time to explain everything to me. I feel confident in their knowledge and experience."

— Excel Eye Center Testimonial

"I don't believe that he checked my history. Without explaining or having me test monovision prior to recommending it. I have had the worst experience ever."

— Birdeye Review

"If you make an appointment expect to sit and wait an hour to be seen. And they don't even know how to handle an contact prescription order. Avoid."

— Yelp Review via Yahoo Local

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].