St. Joseph and St. Jude Heritage Medical Group

Otolaryngology (ENT) • Orange, CA • Multiple in Orange County locations

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About

St. Jude and St. Joseph Heritage Medical Group's ENT – Otolaryngology department in Orange, California provides board-certified otolaryngologists trained in medical and surgical management of ear, nose, throat, head and neck disorders. Services include treatment of sinus problems, allergies, sleep apnea, hearing problems, vertigo, snoring, tonsil and adenoid conditions, voice disorders, and neck masses, along with surgical procedures such as nasal and sinus surgery, ear surgery, facial plastics and reconstruction, and pediatric otolaryngology.

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Clinic Type

Otolaryngology (ENT)

Address

Orange, CA

Phone

714-543-2000

Email

ProvidenceOCHDContactCenter@providence.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.psjhmedgroups.org/Orange-County/Services/ENT-Otolaryngology.aspx

Services Offered

ENT – Otolaryngology
Otolaryngology
head and neck surgery
nasal and sinus surgery
ear surgery
voice disorders
sleep apnea
tonsil and adenoid conditions
pediatric otolaryngology
tubes
tonsils and adenoids
congenital head and neck conditions
facial plastics and reconstruction
thyroid problems
neck masses
hearing problems
vertigo
snoring
sinus problems
allergies
pediatric ENT services

Team

Robert Del Junco, MD, MD — Otolaryngology
Faramarz Alizadeh Shabdiz, MD, MD — Otolaryngology
Kevin Chung-Kai Huoh, MD, MD — Pediatric Otolaryngology

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye, Facebook: Generally positive, with some platforms showing ratings between 4.7 and 4.8 out of 5 stars (e.g., St. Jude Heritage Medical Group). Facebook shows 90% recommendation rate. (Varies significantly by platform, ranging from 1 to over 1,100 reviews.)
Healthgrades, Vitals, U.S. News & World Report, PissedConsumer: Individual provider ratings range widely, from 1 to 5 stars depending on the doctor and patient experience. Group ratings on some platforms are as low as 1 to 2 stars. (Varies significantly by provider.)

Patients praise

Professional and knowledgeable medical staff
High patient trust and satisfaction for specific, long-standing providers
Comprehensive range of ENT services offered
Positive outcomes reported by some surgery patients

Common complaints

Difficulties with administrative tasks and appointment scheduling
Long delays and communication issues with staff/claims departments
Patient dissatisfaction with bedside manner and perceived lack of empathy by some providers
Complaints regarding follow-up care and responsiveness to medical needs

"Their 'caregiver' title feels like a cruel joke. My well-being seems irrelevant, and their approach is heartbreaking."

— Healthgrades patient review

"Dr. Robinson is the [best] doctor that I have seen. He takes quality time, explains everything... and is very gentle."

— Vitals patient review

"He is old, [outdated]... and puts a terrible face on [the] hospital as an organization."

— Healthgrades patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

St. Jude Heritage Medical Plaza Internal Medicine – Fullerton Harbor Blvd: Compassionate Care Close to Home - News Usa Today — Apr 22, 2026
Providence Saint Joseph Medical Center introduces innovative Inspire therapy for sleep apnea — Mar 31, 2026

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.