Empire Visionworks
Ophthalmology (Eye Care) • Oneonta, NY
About
Empire Visionworks in Oneonta, NY offers eye exams, prescription glasses, contact lenses, and prescription sunglasses. Located in Southside Mall at 5006 State Highway 23, the clinic welcomes walk-ins and provides same-day, evening, and Saturday appointments. An independent optometrist, Shannon Toomey O.D., practices on-site and accepts numerous vision insurance plans including VSP, Davis Vision, and UnitedHealthcare Vision.
Clinic Type
Ophthalmology (Eye Care)
Address
5006 State Hwy 23 Oneonta, NY 13820
Phone
+1 607-436-9200
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Opening Hours
Closed Now • Opens at 9:00 am
Services Offered
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Team
Insurance & Payment
Visionworks is now in network for VSP members. Visit vsp.com to confirm in-network access to Visionworks.
In-store payment, Visionworks offers various financing options via CareCredit and other providers (see links)
Languages Spoken
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FAQs
SPECIAL OFFERS
Use your vision insurance and get 50% off a second pair of prescription glasses or prescription sunglasses. Offers expire 12/31/2026.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Oneonta Optical): 4.5/5 (38)
- Birdeye (Costello Eye Physicians & Surgeons): 3.6/5 (15)
Patients praise
- Professional and attentive doctors/physicians
- Helpful and friendly customer service in specific instances (e.g., emergency contact lens assistance)
- Efficient handling of high patient volume in some cases
- Successful surgical outcomes
Common complaints
- Long wait times for appointments
- Rude or dismissive office/receptionist staff
- Communication issues regarding appointments (lack of confirmation, conflicting info)
- Perceived rush during consultations/poor explanations of findings
"My current optical faxed my prescription to them and within 10 minutes, called to let me know they had a set for me. When I arrived they were friendly, quick and did NOT charge me for the backup set of lenses."
— Birdeye - Review of Oneonta Optical"If you have no life and have the availability to wait an hour and a half past your appointment time to see the doctor then book an appointment... The doctors also rush you and give poor explanations of their findings."
— LocalityBiz - Review of Costello Eye Physicians & Surgeons"Whoever the manager/receptionist/ irate human is she should find a new job where she doesn’t have to speak to people. Horribly rude wouldn’t go here if I was losing an eye!"
— Birdeye - Review of Costello Eye Physicians & SurgeonsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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