Primary Care Services
Primary Care • Oneida, NY • Multiple locations (Canastota, Chittenango, Camden, Verona) locations
About
Oneida Health offers comprehensive primary care services as part of its integrated health network in Oneida, NY. The nonprofit organization provides a spectrum of care through its facilities and offices in Madison and western Oneida counties, including primary care clinics, internal medicine, and family medicine, supported by a broader system that includes a 101-bed acute care hospital, outpatient imaging, lab services, and specialty care. Headquarters are at 321 Genesee Street, Oneida, NY 13421. Overall, Oneida Health serves about 100,000 people across ~29 communities and emphasizes coordinated, high-quality care across primary and specialty services.
Clinic Type
Primary Care
Address
115 Center Street, Canastota, NY 13032; 153 W. Genesee St., Chittenango, NY 13037; 9562 NY-13 Camden, NY 13316; 5547 West Main Street Verona, NY 13478
Phone
Canastota: (315) 697-5272; Chittenango: (315) 687-5100; Camden: (315) 245-5029; Verona: (315) 363-3482
personnel@oneidahealthcare.org
Opening Hours
Mon-Fri 8:00am – 7:00pm; various locations have different hours (e.g., 9am–5pm at Canastota, 9am–4:30pm at Chittenango)
Telehealth
https://oneidahealth.org//telehealth-services/
Emergency Care
not specified on page
Services Offered
Team
Insurance & Payment
not specified on page
Languages Spoken
FAQs
What services are offered at Canastota-Lenox Health Center?
Family practice for children and adults including routine physicals, sick and well-child care, EKGs, hearing testing, laboratory testing, pre-employment physicals, and follow-up care.
Are there connections to Oneida Health services nearby?
Yes, Canastota-Lenox Health Center has direct access to services and technology at Oneida Health.
Where are outpatient lab draw stations located?
Next door at 115 Center Street in Canastota; hours Mon–Fri 6am–2pm (Closed 12–12:30) and at Chittenango location Mon–Fri 6am–2pm (Closed 12–12:30).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Oneida Health Family Care): 4.2 out of 5 stars (5 reviews)
- Birdeye (Oneida Healthcare Center): 3.7 out of 5 stars (199 reviews)
- Birdeye (Fast Pace Primary Care - Oneida, TN): 4.4 out of 5 stars (79 reviews)
Patients praise
- Compassionate and attentive care from certain doctors and nurse practitioners
- Professional and kind medical staff in specific departments (e.g., labor and delivery, nursing)
- Efficient and fast service in some locations
- Feeling heard and respected by providers
Common complaints
- Difficulty reaching the office via phone
- Long wait times for appointments or at the office
- Billing and administrative issues
- Challenges with prescription refills
- Complaints about specific provider experiences in ER or practice settings
"I have difficulty in getting prescriptions refilled...usually at least 2 requests from me and multiple requests from pharmacy..."
— LocalityBiz (Oneida Health TriValley Family Practice)"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."
— LocalityBiz (MVHS Medical Group - Oneida Medical Office)"Deb is absolutely the best around! She takes the time to sit and talk with you and goes over everything on your chart. She gets things done. She is caring and makes you comfortable."
— LocalityBiz (MVHS Medical Group - Oneida Medical Office)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Bradley W. Layton, MD - Family Medicine Doctor in Oneida, NY — May 14, 2026
- Denise A. Gomolak, NP - Nurse Practitioner in Oneida, NY — May 14, 2026
- SNAPSHOT: MVHS welcomes new primary care physician – Oneida Dispatch — Jul 8, 2026
- Jody Scoones, FNP - Oneida Health — Nov 17, 2025
- Rome Health Opens Convenient Care Clinic at Turning Stone — Jul 7, 2026
Information sourced from the clinic's website as of .
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