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Valley Hope of Omaha, Omaha

Valley Hope of Omaha

Addiction Treatment • Omaha, NE • 1 in Omaha, NE (Valley Hope of Omaha) plus other Valley Hope locations nationwide locations

About

Valley Hope of Omaha is an outpatient addiction treatment center in Omaha, Nebraska, near South 120th Street and Highway 275. The center offers Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), telehealth treatment, continuing care, and group and individual therapy, including medication-assisted treatment options and co-occurring mental health treatment for adults 18 and older.

Clinic Type

Addiction Treatment

Address

Valley Hope of Omaha outpatient treatment center, near South 120th Street and Highway 275, Omaha, Nebraska

Phone

(402) 336-0008

Email

info@valleyhope.org

Opening Hours

8 am – 10 pm, M-F

Telehealth

Available for online outpatient treatment across the state; in Omaha, access to telehealth as part of outpatient programs

Emergency Care

Admissions 24/7 by phone

Services Offered

  • outpatient treatment
  • Partial Hospitalization Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Telehealth (Online Outpatient Treatment)
  • Continuing Care
  • group and individual therapy
  • medication-assisted treatment options
  • co-occurring mental health treatment

Technology & Equipment

  • Telehealth

Insurance & Payment

  • most private insurance plans
  • Medicaid varies by location (contact for options)

Valley Hope outpatient accepts most private insurance; Medicaid coverage varies by location; Cigna Center of Excellence noted.

discounted self-pay rates, flexible payment plans, call to discuss payment options, Admissions 24/7: (402) 336-0008

Languages Spoken

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FAQs

What types of insurance does Valley Hope accept? Do you accept Medicaid?

Valley Hope accepts most private insurance plans. Medicaid coverage varies by location; contact us to discuss options.

Awards & Accreditations

  • The Joint Commission accreditation
  • NAATP member
  • Cigna Center of Excellence

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.8/5 (33 reviews) (33)
  • Rehab.com: 3.97/5 (157 reviews) (157)
  • Rehab.com: 4.13/5 (202 reviews) (202)
  • Rehab.com: 3.5/5 (44 reviews) (44)
  • Rehab.com/Google: 4.79/5 (14 reviews) (14)
  • Recovered.org: 3.5/5 (based on TrustScore)

Patients praise

  • Dedicated and knowledgeable medical and psychiatric staff who are perceived as life-saving
  • Supportive and welcoming environments that foster personal growth and recovery
  • Accessibility for underserved populations, including sliding fee scales
  • Effective medication-assisted treatment programs helping patients achieve stability

Common complaints

  • Concerns regarding staff unprofessionalism, lack of compassion, and aggressive behavior
  • Reports of poor communication, long wait times, and difficulty accessing services
  • Complaints about safety, security, and cleanliness within residential facilities
  • Allegations of inadequate medication management and lack of accountability regarding patient behaviors
  • Frustration over billing issues, out-of-pocket costs, and insurance handling

"This program saved my life beyond thankful for the staff. The staff is made up of angels. Everyone is there to help us get better and live better."

— BAART Programs Omaha West patient review

"It was the worst experiance I ever had at the Stephen Center. I was demonized for everything I did. The staff was aggressive and deceitful."

— Stephen Center HERO Program patient review

"This place is a joke. An absolute excuse of a treatment center. The staff “loses” medication on a daily. There’s no cameras in the facility... ZERO accountability."

— CenterPointe Campus For Hope patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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